Vert boil
Member
Has anyone purchased any podcast episodes from the Earwolf store? I heard that one of the CBB Live episodes from a few months ago was especially good so I bought it three days ago, but I haven't received a download link and my order still says "unfulfilled" on the website. I did get an email right away that said that the order went through, and I was charged the $2.99. I've emailed them twice so far but haven't heard a peep. Does it normally take several days just to get a damn download link?
When I've bought things in the past (things could be different now) it's been fairly immediate. Although it shouldn't be an issue anymore, they moved offices a few weeks ago so there could be a backlog or some other issue.
You could try tweeting @earwolf or @ComedyBangBang and say you were having an issue with a purchase and your emails hadn't been responded to. They are usually responsive if you have an actual issue and aren't just asking for Cyber Thug to return. ;(