It took me 40 to pull Victoria. Not looking forward to that kind of nightmare for 9S. That kind of rarity is just simply not sustainable in the long-run.
EDIT 2: Oddsbitch also agrees that the expected value for ANY on-banner gold crystal to appear even ONCE is 1 every 42 pulls.
I'll disagree with this actually. We seem to be getting better bundles, more tickets, and other bits.
If they are going to be giving us a 10+1 pull, 6-8 tickets, Raids and Mogking should start to include more 4* tickets. It's going to balance out in the end.
As a F2P player, it will become harder to snipe what you want, but you will get more in general. Which is why I feel a lot of the complaints don't take into account that aspect. Yes, the new average will be 40. But our rewards have been getting progressively better and should continue on. Just playing naturally should get you all the non-5* units. Only ones you need to worry some about are the limited time, but again. We have been given the tools every single time to beat every single challenge.