yeah roll his desk all the way down to IT, thats his new job now
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Giant Bomb #19 | Patrick Wins 2-1
- Thread starter Anjin M
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yeah roll his desk all the way down to IT, thats his new job now
Piston Hyundai
Member
Actually, he's the Vice President of the Pretend We Still Make Games division
I mean, it is less than 3 hours since that first post in Gaming. Even if someone personally disturbed Gaben from his post turkey dinner coma it would take a little longer than this to work out what went wrong and fire up the PR machine. Spend some time sharpening your pitch forks and give them until morning.
Incandenza
Banned
Muir is busy writing Trenched 2 (aka Drenched)
LurkerPrime
Member
Something is seriously wrong at Valve if they're relying on a single person to respond to this situation. They've gotta be mobile and active 24/7 to ensure the security of their millions of users. Plus the whole issue of this thing called "communication."
This isn't some little mom&pop shop. It's a gigantic company; the top digital game storefront in the world. Standards must be met and upheld.
They aren't actually gigantic though. They should be much bigger but they prefer to try and get robots to do all the boring stuff they don't want to think about.
Like compare them to Riot or Blizzard who have hundred's of people dedicated to support functions.
Give them until morning for what?
LurkerPrime
Member
Adam Savage's "I reject your reality and subsitute in my own" philosophy can only go so far.
LurkerPrime
Member
BreezyLimbo
Banned
I give Riot alotta shit for their pipeline style of production
I give Riot alotta shit for their balance of the game
I give Riot alotta shit in general
But one thing Riot does right, is letting the user know when there's something fucked going on. Their support is top notch, the times I've had to open tickets I'd get responses within hours, and usually it'd be extremely helpful.
Valve is probably a significantly bigger company than Riot in terms of money that they make. Probably. Either way, it's completely unacceptable that their support still sucks.
After this it will be Benched.
Director's cut I hope.
stump sock
Member
LurkerPrime
Member
In a world where expansions can land on GotY, where does Witcher 3: Heart of Stone land?
...I haven't started it yet, in spite of preordering it. Feels bad.
Pretty sure they got hacked once. Does anyone remember what happened?
stump sock
Member
Studio totally screwed Scott and this movie by chopping it down thinking they could sell more tickets.
At least it's gotten the treatment it deserves, one way or another.
mere_immortal
Member
Watch Penny Dreadful if you've not seen it, it's fantastic and has Eva.
The Technomancer
card-carrying scientician
There have been an awful lot of good games out this year that I could play - and yet here I am deciding between the freshly installed Witcher 1 and Mass Effect 3.
There will be a staff on but I doubt they have a 24/7 holiday PR presence and nobody is going to make a public statement before the bosses weigh in. An official "we on this" statement would have been nice but also nothing more than a panacea. I would rather they worked on the actual problem.
A number of people wanted to know why Valve had not put out anything official.
They did but if I recall they only got passwords that were all encrypted so it didn't go anywhere.
There will be a staff on but I doubt they have a 24/7 holiday PR presence and nobody is going to make a public statement before the bosses weigh in. An official "we on this" statement would have been nice but also nothing more than a panacea. I would rather they worked on the actual problem.
A number of people wanted to know why Valve had not put out anything official.
They did but if I recall they only got passwords that were all encrypted so it didn't go anywhere.
Found it:
http://www.giantbomb.com/forums/general-discussion-30/some-notes-on-today-s-security-issues-1436325/
Ha, I remember that hacker posting shit with Rorie's account.
edit: I heard you guise had a hacker
Putting out a PR statement that acknowledges the issue would not take away from them working on fixing the problem.
N
Noray
Unconfirmed Member
Blade Runner. Also with that movie, it's DC or final cut, you'd have to go out of your way to watch any other version at this point, and both are fine.
You can't trust a guy that smiles like that. Just can't.
A simple "We are aware of the issue, and are looking into it. No official statement as of yet." from a Valve affiliated mouthpiece would have been enough. No need to wait any amount of time for that.
The total silence just allows for a bunch of unsubstantiated Reddit/Twitter/etc. FUD to take center stage among the panic.
TheMrPliskin
Member
When something on this scale happens it's kind of crazy that a simple acknowledgement statement still isn't put out after 3 hours.
TheMrPliskin
Member
I think this is the latest update
What we know so far
- Most likely an error in the way Steam caches pages.
- People are able to access random Steam profiles and see compromising information, account names, emails, last 2 digits of credit card, paypal email address, purchases, etc.
- Full addresses and phone numbers were able to be accessed.
- No changes can be made to the effected account, no purchases can be made. Any evidence to the contrary is, as of yet, unsubstantiated.
- It's been advised to not access Steam URLs, including the client, until we have more information.
- Do not post account names you see, huge security risk.
- Do not log into Steam to unlink your Paypal. If you feel the need, can be done from the actual Paypal website.
- Reminder: Steamdb is not affiliated with Valve in any way.
I'll update this post with more information going forward.
stump sock
Member
Most tech companies I work for/with are pretty cagey with info when things go sideways, but all of them/us at least acknowledge that we're looking into things. Even as a token gesture it's kind of the bare minimum thing you should do.
funkystudent
Member
Valve gonna Valve. Even when the house is on fire.
The only way to keep is down is by forcing it to use all its processing power for sales and trading cards. That way it can't turn its immense power on us.
Triple screen bruh
Antiwhippy
the holder of the trombone
See this is why I don't save my credit card numbers on steam.
Mostly because I have self control issues.
But stuff like this is a nice perk as well.
Mostly because I have self control issues.
But stuff like this is a nice perk as well.
yeah
though paypal is only moderately mitigating my self-control issues
bought invisible inc. and some other stuff yesterday. i'm done now, though (i think)
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