This is what happens, Larry. This is what happens when you find a stranger in the alps.
I've been a paid subscriber since Day 1, but I've always felt that the video player went to hell when they were compelled (I think that is a better term than "forced") to include ads into their videos. Because of this and the switch to whatever video server they switched to eons ago, the site has always been unstable to me, so I follow things by 1: an RSS feed containing the news, and 2: iTunes Premium RSS feeds that allow me to download Features, Subscriber, and Quick Looks at the leisure of my internet connection. Also, the unofficial iOS app is handy, too. Basically, I do everything possible to avoid the website, and it is a shame. But, at least I get the content and they get my money. Makes them happy too, I suppose.