Halo: The Master Chief Collection is STILL broken after 100 days

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People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

I just want a date, Stinkles. A date that I know will be the time i finally get to enjoy MCC matchmaking without issues like I wanted to in November. I'm tired of "soon" and "by the end of February."

It's frustrating to know that you all are working on it, and I don't have a percentage of its completion. I like looking at hard numbers and not arbitrary dates.
 
Multiplayer betas of Halo titles in the past have had neat little badges/logos that went with them:

fH6YsZM.png
rMpI22I.png


I thought it was only appropriate that the more recent unfinished title be given the same treatment, so I whipped these up:


They make great avatars, too!
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

I bitch probably as much as anyone, death threats over a fucking game is something nobody should have to deal with. People are assholes, and thats coming from me of all people.

As for the rest I can honestly say...
414INtIGbCL._SY300_.jpg
 
Somewhat tangential, but it really pisses me off how 343 and MS are handling the "we're sorry MCC is broken" DLC. Anyone who buys the game while it's still broken should get it.
 
I just want a date, Stinkles. A date that I know will be the time i finally get to enjoy MCC matchmaking without issues like I wanted to in November. I'm tired of "soon" and "by the end of February."

It's frustrating to know that you all are working on it, and I don't have a percentage of its completion. I like looking at hard numbers and not arbitrary dates.

The nature of the problem isn't one that makes a hard date or percentage possible. Pretty much as Stinkles wrote above. Doesn't make it ok, but it's going to be fruitless and pointless to insist on getting a particular date out of it.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.



Can I just add one opinion, then?

You guys should at least extend the period for the free ODST campaign to, say, mid-February. It's not fair and it doesn't sit well that everyone that had the game under the tree for christmas won't get it.

With that said, I'm totally jumping in again once the new patch hits and I genuinely hope that the community comes back in droves, especially after the $24 sale.
 
I'm a bit optimistic about this next major update; hopefully it can get this game to where it should have been on day one. Also, Stinkles, the post-mortem, I really hope you guys do that, because I think it would give gamers a bit more perspective on how/why things like this happen and maybe people won't want to go all death-threaty when these things happen.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

I will violently take my anger out on 343 Industries, on the virtual Halo battlefield.
You will fear my gamertag.

I'd also be down for some paintball, ie) from The Sprint.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

It is the truth though. Last weekend, my friend and I sat down to play a little bit. In about 60 minutes, I had to restart the game three times because I got stuck in a "synchronizing data" loop. After every game, our lobby broke up and sometimes magically turned into a custom game lobby. Then there were points where we couldn't hear each other talk at all. It was a mess. He texted me afterwards and said, "That was easily the worst experience I've had with this game since launch week."

Hope you guys get it sorted out.
 
Can I just add one opinion, then?

You guys should at least extend the period for the free ODST campaign to, say, mid-February. It's not fair and it doesn't sit well that everyone that had the game under the tree for christmas won't get it.

With that said, I'm totally jumping in again once the new patch hits and I genuinely hope that the community comes back in droves, especially after the $24 sale.
I concur. They should just give ODST to everyone who purchased the game at this point. The cutoff date just screams tiny dog bone.
 
I just want a date, Stinkles. A date that I know will be the time i finally get to enjoy MCC matchmaking without issues like I wanted to in November. I'm tired of "soon" and "by the end of February."

It's frustrating to know that you all are working on it, and I don't have a percentage of its completion. I like looking at hard numbers and not arbitrary dates.

They obviously don't have a date. I think that's the problem, what they think or would assume is the issue, even when fixed, can still leave people out in the cold. Giving a hard date would likely just lead to disappointment.

I feel bad for those who still are having issues. Personally, the game is working awesome for me now. I've been playing on three different systems, with three different networks, and from two different cities, and in all three of my situations the game is working great. There are still periodic issues (matchmaking fails before the game starts), but getting games has been a fast, and very good experience for me recently.
 
Broken isn't the right word. It works, just not anywhere near as well as it should/could.

While you're right, and it's not "broken" as a full product, it certainly still has issues. Compared to how it launched, there have been many things fixed. The biggest things fixed for me was the save states in single player games not working, and the uneven teams, which I rarely get, and when I do, it's hard to tell if it's just people leaving, since it happens after a match starts or a few minutes into it.

The real takeaway from this will be how loud you'll notice people will be no matter what is fixed. Fix multiplayer matchmaking times, people will be upset about hit markers being off, fix that and there will be someone posting how utterly broken another aspect of the game is.

And even if, after 343 has struck down all these bugs or community voiced issues, we can get back to hate filled messages at 343 over playlists and BR vs AR starts. You know, Halo threads.

Edit: I am being super sour. Yes. it seems as sour as I am towards broken games, I'm also getting sour towards the communities too. I should get into politics.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

I've gotten slowly more grumpy/upset towards 343/MS/MCC as the days go by but I still legitimately hope the next patch is a big shot in the arm.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

I can't help but feel that not nearly enough resources have been put in to fixing MCC. I'm a programmer myself; I realize you can't just dump people in to a project to make it go faster...but goddamn, over 3 months? I get the feeling that someone is too afraid of the same thing happening with Halo 5/it needing to be pushed back, so there was fear of diverting resources. I get that from a business sense.

From a moral sense? People didn't just buy the game, a lot of them bought Xboxes to play the game. That includes two friends of mine. Not only can we still not play together reliably enough to bother, by the time the game is fixed the population will be so gone the playlists will need to be winnowed far earlier than they would have needed to. It would have been the right thing to do to pull all the resources you could to get MCC fixed, even if it meant Halo 5 gets delayed, sells less, and sells less Xboxes. With the lies, the lack of communication, and just how broken it's been - I've never felt like a gaming company has cared less about me, as the consumer. I don't understand why you need to wait to tell us exactly what's wrong. You don't need to put a lot of time in to it, just a general idea would be nice. At the very least it'd help us understand what all will hopefully be fixed soon.
 
I've had no problems up until last night, the first Arbiter mission in Halo 2. Just strange events, everything from soft locks to the headphone adapter going nuts to random controller desyncs :s Having said that, Halo 2 is miles ahead of 1 in level design and pacing. Really enjoying it, forgot how much better than 1 it was.
 
People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

Not death threats though.

The myth that Halo: MCC is working for some, but not for others makes absolutely zero sense. Again you're minimizing the issues that the game has, and suggesting that the primary issue that the game has is matchmaking inconsistency due to variability in home networks. I expect that your future updates are focusing on improving stability across all network types, but I very much doubt they will be able to correct the numerous underlying issues that plague this game.

With Halo: MCC the only way that there could truly be a subset of players that are not "encountering any issues at all" is if said players have a completely different set of code, which they obviously don't.

I guarantee that if I (or any number of NeoGAFers) personally visited the houses of the people who are claiming that "they are not experiencing problems", I would be able to immediately list, identify, and document (most if not all of) the same problems that I encounter on my own personal XboxOne, TV, and home network.

There's nothing inherently wrong with the people who are claiming that the game works or is acceptable. They're simply not scrupulous end-users, and that's fine.

What is unacceptable, is the fact that Stinkles and others at Microsoft/343i are using the testimonials made by the "glass half full" types, to discredit users who have consistently documented all bugs/issues since launch. The simple fact that Stinkles/Microsoft/343i continues to perpetuate the myth that the game "does work" for some, is a huge slap in the face.
 
I bitch probably as much as anyone, death threats over a fucking game is something nobody should have to deal with. People are assholes, and thats coming from me of all people.

Death threats are crazy, I just won't buy their games in the future.

I know people that bought a Xbox One just for this game. MS ripped off everyone to look better vs PS4 sales.
 
We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues.

Aah, so you have players who encounter "no problems" other than a problem that's massively detrimental to a multiplayer experience. Good to know that this isn't considered a "real issue". That would explain a lack of progress, at least! Not a "real issue" I assume means low resource allocation.

Again, you're openly stating that MM matters aren't a "real issue" in your view. Perhaps you might like a chance to reword that?
 
What is unacceptable, is the fact that Stinkles and others at Microsoft/343 are using the testimonials made by the "glass half full" types, to discredit users who have consistently documented all bugs/issues since launch. The simple fact that Stinkles/Microsoft/343i continues to perpetuate the myth that the game "does work" for some, is a huge slap in the face.
I haven't had any issues other than long matchmaking times and some post game instability. I have finished exactly 99 multiplayer games in Halo MCC and I have never been disconnected mid match. Matchmaking is the big problem, and it's improved a lot. Matchmaking is at least reasonable now for solo players.

Should the game have launched in the state it was? No. Should the game still be having issues 3 months later (especially Halo 2 checkpoints)? No.

But to assume people haven't been having a pretty much flawless experience with the game (outside of matchmaking) is incorrect.

It works for me, and I hope they are able to improve the experience globally with the upcoming patches.
 
I haven't had any issues other than long matchmaking times and some post game instability. I have finished exactly 99 multiplayer games in Halo MCC and I have never been disconnected mid match. Matchmaking is the big problem, and it's improved a lot. Matchmaking is at least reasonable now for solo players.
Play Halo CE or Halo 2 and it's impossible to not have "any issues." The netcode for H2 is a disaster, and the community bug tracker for CE has 92 issues logged.
 
Can I just add one opinion, then?

You guys should at least extend the period for the free ODST campaign to, say, mid-February. It's not fair and it doesn't sit well that everyone that had the game under the tree for christmas won't get it.

With that said, I'm totally jumping in again once the new patch hits and I genuinely hope that the community comes back in droves, especially after the $24 sale.

ODST should be a free content patch for everyone now, old buyers, new buyers forever. I hope and expect they are only saving that announcement for the it works now mega patch or on release of ODST. It's worthless being that petty when they need every ounce of community positivity. Your not giving Halo 5 away, ODST is old and missing firefight, take the hit and hope that and MCC working gets the community back on track enjoying Halo games. Complaining about Halo 5 aside :p
 
If you release something it is your fault, period, full stop. 343 made the game, hyped the game, made promises, and failed to deliver. So yes, it is completely their fault.

Yeah, I can't understand the apologists.

'They poured their hearts and souls into'

"Sir, why are you upset that the new car you just bought doesn't work!? We poured our hearts and souls into it! Doesn't that count for something? I mean, engines are complicated and hard to make! At least the power windows work!"

That's what it sounds like in my head.
 
Yeah, I can't understand the apologists.

'They poured their hearts and souls into'

"Sir, why are you upset that the new car you just bought doesn't work!? We poured our hearts and souls into it! Doesn't that count for something? I mean, engines are complicated and hard to make! At least the power windows work!"

That's what it sounds like in my head.

Then we find out the company who has their label on the car didn't actually make it in their factory. It was made in 7 different factories that sent their some-what finished parts to them so they could piece them together. It kinda fit together, but like an bmw, the exterior looked nice and promising yet once inside actually trying to use anything became shit. Sure it can drive and the wheels turn and i get usually get from A to B but we all expected more.

Am i on the right track? :P
 
If you release something it is your fault, period, full stop. 343 made the game, hyped the game, made promises, and failed to deliver. So yes, it is completely their fault.

To be fair they didn't release nothin. A publisher releases a game and unless 343i is slime city and lied, MS knew the exact state of MCC when it went gold.
 
I've dabbled in both, but most of my time has been in H2A and Halo 4 SWAT so I could how I would miss it.

That's fine. The point still remains that everyone has the same game. Everyone has the same set of code. The game is broken for everyone. Some users are just choosing to ignore the broken bits, or have more patience with the persistent issues.

All bugs reported in every bug report (multiple fantastic sources documenting issues) is something that every single user is capable of encountering.
 
Multiplayer betas of Halo titles in the past have had neat little badges/logos that went with them:

fH6YsZM.png
rMpI22I.png


I thought it was only appropriate that the more recent unfinished title be given the same treatment, so I whipped these up:



They make great avatars, too!

Added to my avatar, thx ;)
 
I just want a date, Stinkles. A date that I know will be the time i finally get to enjoy MCC matchmaking without issues like I wanted to in November. I'm tired of "soon" and "by the end of February."

It's frustrating to know that you all are working on it, and I don't have a percentage of its completion. I like looking at hard numbers and not arbitrary dates.

Metal_Progress_Bar_User_Interface_UI_92683.jpg
 
I thought it was only appropriate that the more recent unfinished title be given the same treatment, so I whipped these up:

NJpTviA.png


They make great avatars, too!
Ahhh...it is driving me crazy that the text is off kilter. Fix it.
 
I just bought this for $30, wish is reasonable because only half the game works

I'll still run through the campaigns and hope for the best
the co-op is broke ass too right?
 
Worst game launch I've ever been hyped for. It's a tragedy. I'm glad that the XBONE turned out to be a nice box to have, otherwise I'd be doubly pissed to buy a machine for a game that basically doesn't exist.
 
Is sad when the Halo 5 Beta worked far better, yet the MCC played like shit. You can tell where their priorities are, I think they are just trying to sweep MCC under the rug at this point and hope people get hyped for 5.
 
You are the vocal minority at this point in regards to sprint. How are people still not getting this?

Feedback from H5 beta said people wanted sprint as well.

You know sprint was in Halo Reach as well, right? Also in Destiny. Odds that Bungie would've kept it the same if they were still working on the franchise are insanely high.

I disagree. The vast majority of pro players do not want sprint. To name a few Naded, Roy, T2, Hysteria, Walshy, and more. Naded has gone on record to say Halo should have went the Counter-Strike route with further refinements and content beginning from Halo 3. Roy has said he wants to see how Halo 5 plays without sprint and Halo 3 for competitive was the best Halo and had everything the players asked for. There is more details about 343 and pro player feedback.

I do think the survey is valuable for input but I don't think a survey, where most discontent people are not even going to open, not to mention, a select survey is a proper form of measurement. The people who enjoyed Halo 5 are likely more eager to participate in the survey than those less enthusiastic, especially since the franchise has taken a hit since 343. Lets make the survey a bit more all inclusive, eh? How about listening to player feedback after Halo 4, where Halo interest was still high, and not shit on us with Halo 5 by shoving changes down our throat so we can 'like it'. Make a survey that anyone can participate in. After Halo 4, there was literally an outcry of Halo fans for not wanting sprint or abilities, that has left such a bad taste in many Halo fans that they have just moved on from Halo since 4, with many casual Halo fans leaving the franchise and disappointed in Halo 5 that they stopped caring to do surveys.



People have every right to be annoyed. Part of the problem with the underlying issue is its inconsistency. You're having a good experience. We have players who don't encounter any issues at all (outside of long matchmaking times) but plenty of players encounter real issues. That underlying weirdness is what we're fixing and what's at the root of the vast majority of the problems. Untangling it and re-engineering it was vastly more complicated than we expected.

Again one day I hope we can do a tech post-mortem - but the big fix is making rapid progress. In the meantime, people who're having engative experiences have every right to bitch. I support them in this.

I'm not trying to be disrespectful but I think this is a pretty outlandish statement - that there are players who are not seeing issues. At best, the game is wildly inconsistent with numerous issues to many. To name a few from the many friends who play Halo, here are some widespread examples I am seeing -

*I know people, not one or two, but a lot who have had their rank reset randomly. Check your forums
*Dedicated servers have not been established and not consistent, in fact they are extremely RARE
*4v3 matches occurring in HCS but are less rare in the H2A playlist, which is good
*Numerous connectivity problems to parties with more than 1 person is common. More time has been spent connecting to parties and resetting Xbox's than playing.
*The game stops finding matches in solo or in a party, and a Xbox reset or game reset fixes

And again, this is many people who are experiencing and not a few. I understand there might be a port connectivity thing going on that you will argue affects a sample of people but again, I think the vast majority of people are experiencing wildly inconsistencies with the game and the issues above. How did 343 not beta test this?

Stinkles I do appreciate your community involvement, that a lot of people in your position do not do despite it not seeming like 343 is listening to us. While you're here, please relay the need to include more maps in MCC particularly in HCS, where only 3 maps are played.
 
I concur. They should just give ODST to everyone who purchased the game at this point. The cutoff date just screams tiny dog bone.

You arent seeing the big picture. Microsoft and 343i can make a lot of cash by selling ODST and the other stuff to owners who started the game after the 19th. Think about it, all those kids who opened up their Xbox One and MCC on Christmas morning, they are a captive audience who will want to pay for ODST. Also all those people who buy it this weekend at the $24 price. Sure, the game is broken, but who cares, they will still buy it *Lewis Black laugh*.
 
Very very very nice read about the whole 100 days thanks to Beyond.

Really details the whole situation.

To this day I can only ask myself one question:

HOW?

Did they really not detect the issues at launch? Or did they and still push with the launch regardless. The first makes them incompetent beyond anything except maybe the illiterate Russians who made Big Rigs: Over the Road Racing. The second makes almost Weyland-Yutani/OCP level of evil...

Alright I exaggerate but still, my God...
 
To this day I can only ask myself one question:

HOW?

Did they really not detect the issues at launch? Or did they and still push with the launch regardless. The first makes them incompetent beyond anything except maybe the illiterate Russians who made Big Rigs: Over the Road Racing. The second makes almost Weyland-Yutani/OCP level of evil...

Alright I exaggerate but still, my God...

The impression I got from the release is that this game was going to be out for the holiday rush, the state of the game be damned. Halo: MCC and the XB1 price drop were the linchpins for Microsoft's holiday business plans and MS as the publisher made the decision that a short term sales boost for XB1's were more important than actually making Halo fans happy, because Halo fans were going to buy it anyway and probably buy Halo 5 too.
 
To this day I can only ask myself one question:

HOW?

Did they really not detect the issues at launch? Or did they and still push with the launch regardless. The first makes them incompetent beyond anything except maybe the illiterate Russians who made Big Rigs: Over the Road Racing. The second makes almost Weyland-Yutani/OCP level of evil...

Alright I exaggerate but still, my God...

It's been a mess, but even a fucked MCC served its purpose for the holidays and MS figures halo fans will still be there for Halo 5 regardless.

We'll have to see how much this shit stain affects the brand.
 
This mess is so fucking tragic. The MCC could've been amazing.
 
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