Love Larian as a company.
I remember years ago, playing Divinity 2 (the action RPG, not Original Sin 2), I ran into a bug where I couldn't complete a quest and get the reward. It wasn't even a main quest, just a side one. I posted in the technical help forum, and one of the developers responded asking for my save file. Like a day later, they came back and said they fixed it for me and uploaded a fixed save file.
Little kid me was so impressed that one of the developers would go out of their way like that. They've been godtier since the beginning and I couldn't be happier for their success.