So I just got back from the Apple Store. I have a early 2011 13" i5 MBP. It is still under the 1 year of Applecare. The issue I'm having with it is heat. When I have more than 2 or 3 applications running (or even just a browser with flash), the MBP gets quite warm (95 celcius / 203 Fahrenheit) and the fan ramps up and becomes quite loud. This is a massive annoyance and for the price I paid, this should not be the case in my opinion. I called Apple and set up an appointment with a "Genius".
I get there today and within 30 seconds of speaking to the genius, he tells me in a very condescending manner that my MBP is not a laptop but a portable computer and therefore cannot be used on a lap. And it continued from there, I said it gets hot when using flash, he said that's Adobes problem. I said it gets hot using 2 or more applications at once, he says to one use one at a time then. One at a time?!?! Are you kidding me, I spend $1300 on this craptop to only be able to run 1 application at a time or else have the computer get warm enough to fry an egg? I don't think so. So the genius runs a few tests and claims everything is fine and these "portable computers" have physical limitations that I need to be aware of. And of course the manager/supervisor are on "lunch".
I have a 5 year old Lenovo that runs much cooler and faster than this laptop. I wish I had of realized this while I could still return this POS. When something costs this much, I expect much better customer service as well. Even if there is no solution, you don't speak to customers like they are stupid.
Anyone else have this issue? I'm going to call Apple tonight and try to get this sorted out. </rant>