So guys I have a dilemma with horrible customer service.
Sometime last year, my iPhone 4's battery started to drain fast and I went to the Apple Store Square One. The first time I went, they ordered another battery for me. Then when I went, they said they already gave it out and to come back another time. When I came back a third time, they said there was nothing wrong with my phone! So I went to Apple Store Yorkdale and they replaced the battery for me, no hassle.
Well now, I bought a Macbook Air 13" back in August (the new model). I took care of this MacBook religiously. But the cord of the charger near the MagSafe became frayed for some reason, and it completely broke so it won't charge my laptop anymore. I read reports online of chargers getting frayed (even the new ones) and customers got it replaced with no hassle. Well, Apple Store Square One said there was no way that they can replace this and then they blamed it on ME. I remember I put my iPhone 4's USB connecter into a dock on my desk and connected it to my computer and just left it there for months without touching the wire and even that became frayed (there were yellow and brown marks around the fraying on the cord).
What can I do to fix my charger? These bums won't do anything!