Allforce
Member
Just the principle of it. Online stores update quickly and places that do special midnight releases tend to have their shit together. PSN had been inconsistent forever. Simple as that. Why do we even know Grace Chen's name? She doesn't make games. She doesn't do pr. Why is her name even known other than she sucks at her job?
I'm not irate, as I'm not looking for a refund or anything. I'll queue it from work. However, it's very disappointing how flakey the store is after all these years. It has to do one thing first and foremost, deliver games and demos to the gaming machines connected to it. They can't get that working reliably. This is since the ps3 launch. Not sure that can be excused. PEACE.
EDIT: This is about communication with the customer. Establishment of some reliable policy the customer can trust. Set a date or time for weekly releases, and deviation/hiccups can have a little psa or something on the site. It's not like their servers are great at handling impatient clicker traffic.
Oh I agree 100% with your post, I just feel that people who are upset about it being late aren't going to help matters in the future by running out and buying a physical copy and giving MORE money to Sony.
If you're already in for the digital pre-order, yes it sucks it's late and not up when they advertised it would be. However take this a lesson learned, wait for them to get their shit together and download the copy of MLB you already paid for, then vote with your wallet and never pre order another digital title again.