Schrade
Member
My friend accidentally hit the OTA Update on her Rooted Nexus 7 2013 that I set up for her.
I'm several thousand miles away from her so I have to help her over the phone right now.
Apparently, she says she hit the update and it rebooted the system and gave her something that looked like a DOS prompt (her words...) and I think it tried to install the update. She said she shut it off during the update (she thought it was a virus because she accidentally clicked on an ad in a game too)
Now, this Nexus 7 has (had?) the TWRP custom recovery, is rooted and I can still get her into Bootloader mode. I haven't had her try getting into the custom recovery mode since I'm at work right now.
Anyhow, when she boots up the system it just remains at a black screen. I'm assuming the update she did and aborted messed things up and I have to do stuff over USB with her system?
I can remote control her system so it's no big deal but I need to know if there's a way to do this without wiping her data?
I'm thinking maybe this?:
1) download the latest firmware zip
2) flash stock recovery
3) update firmware without wipe
4) Boot it up and see if things are ok?
Maybe I have to relock the bootloader too? Any help is appreciated
Edit: Some additional info - I have a TWRP backup of the system before I rooted it. Does a TWRP backup restore wipe any data on the device?
I'm several thousand miles away from her so I have to help her over the phone right now.
Apparently, she says she hit the update and it rebooted the system and gave her something that looked like a DOS prompt (her words...) and I think it tried to install the update. She said she shut it off during the update (she thought it was a virus because she accidentally clicked on an ad in a game too)
Now, this Nexus 7 has (had?) the TWRP custom recovery, is rooted and I can still get her into Bootloader mode. I haven't had her try getting into the custom recovery mode since I'm at work right now.
Anyhow, when she boots up the system it just remains at a black screen. I'm assuming the update she did and aborted messed things up and I have to do stuff over USB with her system?
I can remote control her system so it's no big deal but I need to know if there's a way to do this without wiping her data?
I'm thinking maybe this?:
1) download the latest firmware zip
2) flash stock recovery
3) update firmware without wipe
4) Boot it up and see if things are ok?
Maybe I have to relock the bootloader too? Any help is appreciated
Edit: Some additional info - I have a TWRP backup of the system before I rooted it. Does a TWRP backup restore wipe any data on the device?