• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

NHL February 2016 |OT| Parlez-vous tankçais?

R

Red_Man

I Was There! Official L Receiver 2/12/2016
At least the guys we want to move have looked good tonight.

Edit : LOL please blow this
 
B

Brashnir

Member
While I appreciate the Caps effort in mounting these comebacks, it'd be nice if they, you know, stopped falling behind so often.
 
C

Coldnoodle

Member
Red_Man said:
Second regulation win since December 1st

Feel shame and embarrassment Washington
Click to expand...

eeyores-gloomy-place.gif
 
S

Smiley90

Stop shitting on my team. Start shitting on my finger.
wait, we traded a 5th round pick to the Oilers for a KHL prospect?

why are we only making trades with the Oilers and Flames now?

why does Benning suck so much?
 
S

Smiley90

Stop shitting on my team. Start shitting on my finger.
So the people that build the twitter auto-responder apologized to the Habs

http://www.flowics.com/7288-2/

Some years ago, we started Flowics with the mission of building a social marketing platform to help brands and media enhance the way they connect with their target audiences on Social Media. Since then, we’ve built different solutions into our platform, to help our clients inspire conversations, curate and moderate user-generated content and amplify its reach on any other digital environment.

One of the solutions we’ve built is our Auto Response Agents for Twitter, a very popular tool launched exactly 2 years ago. Our technology enables clients to run Auto Response campaigns on Twitter supporting a number of different mechanics: a) Tweet to receive a personalized image (i.e. a personalized jersey of your favourite sport team with your @handle on the back), b) Tweet to receive a scheduled reminder @reply when an event is about to take place, c) Flock-to-Unlock (to receive a @reply when a certain threshold is achieved), etc.

Our platform is completely self-serve, but in certain occasions, we get requests from clients or partners, who ask for our help to set up our system for them. We have an agency services team who always helps clients in these cases. Since launch, this technology has been used by brands and media to support nearly a hundred campaigns on Twitter, helping them to engage at scale.

Today, for the first time, we’ve failed one of our clients: the Montreal Canadiens. We are really sad about it and we want to extend our apology to them, their fans and anybody who might have been offended by this. The @CanadiensMTL team reached 1M followers on Twitter yesterday and to celebrate this special occasion, they trusted us to set up an Auto Response Twitter campaign to deliver personalized jerseys to their fans. In this case, our agency team was asked to be in charge of the Setup and, regrettably, we did it wrong. Due to human error in the configuration, we failed to activate a filter in our product, which takes care of rejecting offensive or abusive content.

To provide a brand-safe environment to our customers, our product has a curation engine which automatically moderates content based on a number of signals and attributes of the Tweet and the profile of the Author. With this, we can guarantee our clients that they don’t engage with users using profanity, posting racists comments or any other types of abuses. We take this very seriously. We couldn’t detect in time that our Profanity Filter was turned off. And our client’s campaign went live without this filter being active.
As a consequence of that, some users started to “game the system” using abusive and racists Twitter handles, resulting in these being overlaid in custom digital jerseys of the Montreal Canadiens, delivered to users as personalized auto responses.

We were able to stop these responses as soon as we got notified by our client of this unwanted behaviour, but some racist and offensive responses had already been sent out.

We sincerely apologize to the Montreal Canadiens for this failed execution. This was a human error, a configuration error that ruined an important celebration for our client.

We are already taking measures internally and revising our processes to make sure this doesn’t happen again.
Click to expand...
 
You must log in or register to reply here.

Similar threads

NHL Playoffs 2016 |OT| Clear Eyes, Full Salt, Will Lose
343 344 345 346 347
17K
528K
ShadowSoldier89 replied
  • Locked
2016 World Cup of Hockey |OT| World Cashgrab of Who Cares - Sponsored by SAP
51 52 53 54 55
3K
117K
KillerMan91 replied
  • Locked
2016 World Junior Hockey Championships |OT| Where Future Busts Become National Heroes
23 24 25 26 27
1K
70K
Samyy replied
  • Locked
The most cursed/miserable sports cities in North America
2
61
7K
Cheerilee replied
COMICS! |OT| February 2015. No ship girls. Oh, we got a Tank Girl though!
198 199 200 201 202
10K
506K
Kipp replied
Top Bottom