Sora the Cat
Member
I don't know where you are going with this, they are indeed a characteristic of the LCD technology, a lot of manufacturers state the same thing.
Is it a shit policy? Yes, but it is not a Nintendo thing.
Nintendo: Small numbers of dead pixels are not a defect
- Thread starter eizarus
- Start date
I don't know where you are going with this, they are indeed a characteristic of the LCD technology, a lot of manufacturers state the same thing.
Is it a shit policy? Yes, but it is not a Nintendo thing.
I think Nintendo is referring to the ISO 13406-2 standard which specifies how many defective pixels can be in a screen before considering it defective.
https://en.wikipedia.org/wiki/ISO_13406-2
https://en.wikipedia.org/wiki/ISO_9241
I imagine you would get the same "dead pixels are not a defect" response from Apple, Sony, Nintendo and every other company.
https://en.wikipedia.org/wiki/ISO_13406-2
https://en.wikipedia.org/wiki/ISO_9241
I imagine you would get the same "dead pixels are not a defect" response from Apple, Sony, Nintendo and every other company.
kitchenmotors
Banned
And people continue to not read and go off the OPs shitty title.
ArchedThunder
Banned
Yeah, a mod needs to edit the thread title and put a disclaimer in the OP that this is the normal stance on this matter.
Booker.DeWitt
Member
This is seen in every LCD manufacturer. Time to lock this thread .
SmokedMeat
Gamer™
Of course. These guys don't want to eat the losses from every screen that had a defect. It's the consumer's problem.
Drillary Clinton
Banned
Receipts, please. I'm aware that manufacturers tend to not cover dead or stick pixels, within limits as stated. But even in the thread linked in regard to the PSP they didn't say it was a characteristic, just that they will not cover it. Most manufacturers actually will cover dead pixels if there are a certain amount or have a certain proximity or combination of both.
Shhhh ! It's only Nintendo !
Nintendo's policy clearly states a "small amount," so it's just like every other policy.
And using the word "characteristic" is accurate.
I think this may be the most desperate attempt at a hot take I've seen in some time, this has been the stance for most screened products for years, and it does not preclude them doing an RMA if there are dead pixels and you contact CS.
OP sure was desperate for sensationalism.
Seeing this as a post convinces me you have no idea what you're actually doing other than trying to stir up shit. This is just plain stupid.
OP sure was desperate for sensationalism.
Seeing this as a post convinces me you have no idea what you're actually doing other than trying to stir up shit. This is just plain stupid.
UnemployedVillain
Member
I love this board and discussing videogames with people equally as passionate, but the discussion in some Switch threads is barely above 4chan level at this point
Drillary Clinton
Banned
To say it is not a defect is incorrect.
nullpoynter
Member
No need to wait. The Switch is a great device. Enjoying the hell out of mine thus far. Don't let comments on a forum scare you away.
It's still a characteristic of lcd screens even though you might see it as a defect.
Drillary Clinton
Banned
Dead pixels are not something that typically or inherently happen. They are outlying issues and therefore are not characteristics.
According to display industry standards, it's not a defect.
Now you might not agree with that definition (I don't really either), but again, that has nothing specifically to do with Nintendo.
I worked for Apple, they are saying the same thing. They don't repair it if the dead pixel count isn't enough. I rhink they all do it.
TV manufacturers usually have a threshold of 7-10 dead/stuck pixels across whole screen or 3 pixels in a cluster. But that's on 1080p and higher screens which have a ton more pixels and you can't even really see single dead pixels from several feet away.
With a handheld, like a phone, it's immediately obvious even at 1 dead pixel. I would not accept a single one on a phone/handheld.
With a handheld, like a phone, it's immediately obvious even at 1 dead pixel. I would not accept a single one on a phone/handheld.
Drillary Clinton
Banned
No other company but Nintendo has explicitly stated it is not a defect to my knowledge. Honestly I'm sure this isn't a broad issue and they will hopefully cover these to some extent. The wording is hysterical, however.
Defects are defined as completely unexpected and against working standards by the industry norms. A dead pixel is effectively a random result and, within a certain threshold, it is not considered a defect because there's no real control aside from just throwing out panels with dead pixels where they could, in almost all cases, be used without problem.
I'm coming in late to this thread but I used to work for a company that sold educational technology to schools and univiersities, and we sold a lot of the DLP projectors. Those manufacturers tried to spin the same bullshit, but I believe it came out as a defect in the chip that Texas Instruments manufactured that some of these projectors would develop either black or white "bubbles" after 2-3 years of use. They tried to claim they were isolated incidents and easy to ignore but more often the dead pixel issue would spread until the image quality was severely compromised. I doubt the switch uses the technology, but either way, dead pixels aren't easy to ignore and usually get worse.
Dell, for instance, doesn't define them as defects, they are just called dead pixels and acceptable within a certain threshold. They require six dead pixels to replace a panel, for instance except in special grade instances where even a single pixel is considered worthy of replacement.
Language for this is all over the place, ASUS considers them "defects" but will also have a 2-5 pixel threshold to do a replacement.
Drillary Clinton
Banned
I would imagine any defect from a mass manufactured product spurs from a random result regardless of the amount of control the company may have. Defects will happen and are unavoidable but they are still atypical.
rokkerkory
Member
Nintendo quality is a bit suspect these days. It used to have the best quality.
Drillary Clinton
Banned
I've literally already said this twice
Major defects are usually from poor engineering, rush-jobs, or untested technologies. Panel dead pixels are a more literal form of RNG on a very robust production process.
Mammoth Jones
Member
I mean, did I call for a boycott of Nintendo products? I just said it's not Nintendo specifically and a shitty policy across the board. How you extrapolated that to some form of outrage on my end that called for no longer purchasing products is beyond me.
When my 2012 rmbp had a defective LCD I took it to the apple store and had the entire panel replaced. No questions asked.
Point being when the user pays good money for a product they don't want subpar performance in the hardware.
Agreed. I'm enjoying mine so far.
Drillary Clinton
Banned
Gold medal for mental gymnastics
kitchenmotors
Banned
You realize a dead pixel or stuck pixel has no bearing on how shitty or high quality an LCD panel is, right? It can happen to any LCD panel, regardless of price.
Because someone wanted to make a shitty outrage thread that lures gullible people into reading thread titles and not figuring out this isn't a news story or some issue on a large scale, it's literally a small sentence pulled from a support page.
I've never had a dead pixel. I must be super lucky.
Funnily enough, the only time I've had one was on one of the most expensive devices I've ever bought (Mac Book Air). Luckily it was right in the corner, so doesn't bother me.
Mammoth Jones
Member
I had two. On an old shitty samsung monitor I purchased a loooong time ago. Wasn't even 1080p that wasn't a thing yet, lol. And a 65 in LG. Took that shit RIGHT back after spending so much money.
Manufacturers can say what they want and have their policies but from my perspective as a consumer a dead pixel is a defect and if I can't get a replacement I would get an immediate refund.
Sora the Cat
Member
I think most of us know who is the one doing gimnastycs here tho. And I just came from other thread where I was shitting on Nintendo for a yellow tinted screen, but this is really not a Nintendo thing.
boiled goose
good with gravy
It's a defect.... just not one they will accept returns for
Drillary Clinton
Banned
No one said dead pixels was a Nintendo thing. I laughed at the word usage and people took my claims in a totally different direction (which I twice reiterated). I am being as practical and objective as possible in what the definition of a defect and specifically a defective pixel is. Since everyone wants to throw up links to Wikipedia as to what an LCD panel is made of (I used to be a magnolia home theater expert) I'll just leave this here.
https://en.m.wikipedia.org/wiki/Defective_pixel
*a defect that they may or may not accept warranty claims for based on their SOP regarding the proliferation of defective pixels
Chmpocalypse
Blizzard
Well, that's just dumb.
Danny Dudekisser
I paid good money for this Dynex!
That's amusing. I remember being annoyed as fuck when I got 3 PSPs in a row that had dead pixel issues. And that was 2005.