Sony's response to EA Access Subscription plan

Status
Not open for further replies.
Wow this thread exploded while I was feverishly sleeping off this vile flu. Has some other news come out? Can somebody fill me in or sum things up?
 
it always fascinates me when threads go on and on pontificating about the possible reasons for said piece of news when the reason is incredibly obvious.

Sony is a business.
This would be a service that (in)directly competes with +.
Therefore they decided not to offer it.

Really the only negative I can see is how they handled the whole thing. There was no need to make a statement. This was no doubt a case where things would have been better off not said.

This. To be frank, Sony's statement doesn't make much sense and is as if they are hiding something, and this is it. They evaluated the service and then decided they did not want to introduce it to compete with their own. PS + is a big initiative for them and they want to increase its profits as reported by Sony CEOs and analysts.
 
I don't buy enough titles from EA that would warrant a subscription. I buy maybe one title per publisher a year.

With all the deals out there 10% off of digital purchases only. $30 annually on top of live, brings it to $90. It just depends on how many EA titles you plan to buy.
 
It goes both ways but its an age old argument. Imagine a PS4 that didnt launch with Madden, FIFA, Battlefield, etc. while its competitor did.....

Are you suggesting that everyone would be ok with that? That's a pretty big slap in the face to the fans who have been supporting those games for over a decade. A optional subscription service is a decision few can live without. Completely cutting off the supply just because I don't want your subscription is down right shady and underhanded.
 
What in PSNow or PS+ equates to publisher-by-publisher subscriptions and the possibility of content locked behind paywalls? I understand digital is the future, but knowing that doesnt mean we should actively work to accelerate that future

I'm talking about games as a service behind a subscription fee. That the future that many are preparing for including Sony and EA. So your only concern is that this is done by the publisher? The basic principles are the same. And for now the only thing hidden behind a paywall is online MP. In the future? Depends only on how big the competition will be and what will be valuable for the customers.
 
I really don't get all this "I'm glad Sony didn't bother" reaction. If you don't like EA or the program fine. I get that. But why wouldn't you want the choice?

If anything, if you HATE EA, wouldn't you want the choice on PlayStation so that you could actually vote with your wallet by NOT buying in?

Just my thought on it.

It's a fair point to make, but others have made a fair point in mentioning that the last time stuff like this went down, we ended up getting platform exclusive DLC and even retailer exclusive DLC.

It's just a really slippery slope to go down.
 
EA as it is would not last in the console space, they would have to drastically change their structure to do it and the way they handle business would have to change dramatically as well
 
Interestingly harsh response from Sony there.

That seems like more than waving off a competing service. I wonder what demands, if any, EA was making from Sony on this, and MS for that matter.
 
Let's look at the sales:

For PS4, its top 5 games sold so far consist of
4 from 3rd party:
COD, Watch Dogs, FIFA, and Battlefield.

For X1, its top 5 sold games consist of 4 3rd party games:

Titanfall, COD, Battlefield and Dead Rising 3.

3rd party supports are crucial in today's game industry and it isn't very wise to undermine them by saying "Sony doesn't need EA, EA needs Sony."

If anything, I see this as a way to squeeze the teat of the under performing console audience. I would imagine they would like both consoles to bring in as much and matching revenue as possible. They are going to get it, one way or the other. This is a way to boost their sales on the hardcore Xbox fans.

I am not too convinced that the casual audience would take this up in quantity. Another subscription is always hard to swallow.
 
#4theplayers*
*we decide everything for them.

I understand Sony position, they have Ps+ and Ps now. They want all the Psn monopoly relative to games, period.
 
My point is EA doesn't need Sony to sell their games. (flipping the table to play devils advocate). 3rd party publishers have the upper hand in today's game market. Gamers follow where the games are. Not where the TFLOPS are.

FIFA PS4 doubles Xbone's active users
BF4 PS4 doubles Xbone's active users

Yes, EA needs Sony.
 
We are on Page 36 now, but i am just curious about one thing.

The "email" reply is a bit mildly put unprofessional.

Not sure if we can take it serious.

Is GameInformer trustworthy? Or Is this a click-bait article?

GameInformer simply says "a Sony representative told us via email."

For something this big. i mean third-party relation on competitor's console, can't imagine this being handled so casually by email from some unknown "Sony employee"

I would have imagined GameInformer got a "No Comment" response instead .

The official response would have been handled by some Sony figure head speaking on playstation blog or GameIndustry interview.

Microsoft is OK with this because they are on the defensive. They are trying a different angle tactic by bringing some market destructive force in the the console war while laying claims to the pro-consumer pro-choice banner.

EA is just being greedy and trying to have some of that "PSN+ / Live subscription" money.

And without spending a penny doing it, the cost of running the network infrastructure is all on Microsoft.

It takes a lot of money and making a big risk to be a console maker.

No one should be mad with Sony.

It makes total business sense for Sony refusing to share its privileges with 3rd party publishers.
 
This. To be frank, Sony's statement doesn't make much sense and is as if they are hiding something, and this is it. They evaluated the service and then decided they did not want to introduce it to compete with their own. PS + is a big initiative for them and they want to increase its profits as reported by Sony CEOs and analysts.

Right now EA often releases it's games for Playstation gamers for free as part of PS+. If EA had a competing subscription service there's less draw and leverage on Sony's end for EA to keep releasing games on PS+. This was likely a calculated business decision by Sony, probably made after considering a multitude of factors.
 
Good Sony is taking a stand.. For all we know Ubisoft might be planning their own subscription type deal if EA gets big mobey out of theirs, and then it will be the norm for all publishers..

An Ubisoft service like this would be even more tempting than EA's for me

Play all their buggy games a year after theyve been patched on the cheap? Sign me up!
 
Honestly: FIFA Battlefield and Madden for US$30 a year is better value than the crapload of indies my PS4 has gotten from the IGC.

I'd welcome this plan, and if it included all their titles (NFS, Dragon Age, Mass Effect, Crysis et al) I'd consider getting an Xbox for it. It's a shame Sony is acting like a nanny here and not letting consumers decide.

If Ubi followed suit and offered a comparable plan, I'd get it quick too. US$60 a year between them and I'd get all the major annualized triple-As except for CoD. That would be amazing value.

A lot of people fear games a service but I'm a gamer, not a collector. If I can get all these major IPs for the cost of a single retail game a year, I'd be getting my content at a super fair price and have loads of fun.

Some peoples arguments here are strange. Assuming I wanted to watch Breaking Bad, is it insane to just pay for netflix? Sure it might be removed from catalogue some day and servers might go down in years and I'll lose access but so what? I saw it and enjoyed it and if in ten years I wanna go back to it I'll buy a Blu Ray version. In the meantime, I'm getting my content at a deep subscribed discount.
 
People arguing FOR this subscription model have ZERO vision, ZERO forethought.

More options are not better when they lead to further fragmentation.

"Comcast asks me to pay 10 more dollars for faster Netflix, why isn't having that OPTION better for me as a consumer?"
 
People arguing FOR this subscription model have ZERO vision, ZERO forethought.

More options are not better when they lead to further fragmentation.

"Comcast asks me to pay 10 more dollars for faster Netflix, why isn't having that OPTION better for me as a consumer?"

Not even remotely the same thing.
 
I don't understand the controversy here. We've all been boycotting EA games for years now, haven't we?

God dammit did I miss a memo somewhere along the way?
 
People arguing FOR this subscription model have ZERO vision, ZERO forethought.

More options are not better when they lead to further fragmentation.

"Comcast asks me to pay 10 more dollars for faster Netflix, why isn't having that OPTION better for me as a consumer?"

lol, sure. This is exactly like the net-neutrality debate.
 
I know EA's saying that they won't stop supporting PS+ now, but things can change. That's really the one thing that worries me, EA pulling support from PS+ like they did Steam just because they have their own version of it that's mildly successful.

But at the same time, Sony being forced to give the option for an additional $5/mo just for EA games on top of the cost of PS+, effectively doubling the price of PS+, sounds like a far worse alternative. I don't think an option would've been better here. The idea of separating one publisher's titles from the pack of PS+ and charging extra for it as an "option" frankly sounds terrible.
 
It's funny, listening to the same people proudly declare customer choice and yet they turn around and bitch how people are supporting DLC purchases. How people are supporting companies bad behavior by purchasing DLC. FYI that is also customer choice.

Also funny, you say customer choice then turn around and complain about online pass, aren't all those up to the customers themselves?

The point being customer choice isn't a real choice. People only use that idiotic excuse on things they don't like.

The only real customer choice you have is the decision to whether to buy a sony, microsoft or nintendo console, that is the only real choice you have.​
 
I really don't get all this "I'm glad Sony didn't bother" reaction. If you don't like EA or the program fine. I get that. But why wouldn't you want the choice?

If anything, if you HATE EA, wouldn't you want the choice on PlayStation so that you could actually vote with your wallet by NOT buying in?

Just my thought on it.

I think the argument could be made that while the PS4 is selling very well, Sony's financials still aren't in the greatest place. When subscriptions to PS+ are up 200%, PS Now is in the works, PS TV is a thing, and not wanting to pay EA to offer their subscription (if it works that way) there doesn't seem to be any reason for it. Not to mention the actual and opportunity cost of working to implement it with the PS4. There's always the chance that it could cause firmware and other updates to be delayed. This last part is speculation that Sony will have to help implement it into their system.

It might not make sense from a consumer standpoint, but it does make a pretty valid business standpoint. It's not the most draconian decision either. Don't get me wrong, I'm not thanking Sony for turning it down or saying it doesn't have a chance to be successful, but do be aware of the risks and costs of implementing it.
 
How I do see things: with EA subscription service you will still be able to buy the titles alone without it and play normally. If they end up restricting online access to non subscribers (what I doubt) they will sacrifice a good ammount of retail sales. If that happens and people dont like, then people will not buy it and they will hardly have enough subscriptions... Then they will have to walk back and lower the restrictions again!

Theres too much to take into consideration. EA cant jusr make a restriction without risk to scratch other companies that works on a certain type of partnership and also the risk to lower their sales. If things turn out being bad people will reject and even if takes a little time things will turn around. A company alone, against many competitors cant do everything they want.

Microsoft is just a recent example. They tried those ridiculous policies on Xone and their competitor kicked their ass, not because the competitor (Sony) loves the players, but because they saw the opportunnity. Microsoft seems to have learned its lesson and Xone is becoming a GREAT console now! The same can would happen with any company that tries absurds, the market itself ends up adjusting things. Thats why competition is important.

So yeah, I do understand why Sony did it (to protect their own services from competitors), but Im not in favour of it. Let consumers chose what they prefer, and things will adjust sooner or later.
 
I really don't get all this "I'm glad Sony didn't bother" reaction. If you don't like EA or the program fine. I get that. But why wouldn't you want the choice?

If anything, if you HATE EA, wouldn't you want the choice on PlayStation so that you could actually vote with your wallet by NOT buying in?

Just my thought on it.

this sets a precedent for publishers in the future. if this takes off we'll see UBI, Square, Activision and others adopt this tactic and we could see even more content locked behind these new services. we already have content being split between retailers, consoles, and pre-orders. it will be the same for this too.

hey, if the consumers don't see this coming a mile away and stop it now, we'll only have ourselves to blame.
 
Refresh my memory.

The Wii-U bombing cost EA dearly. Dropping the platform like a hot rock was a business move. Nothing more.

The PS4 is currently expected to be the market leader of the generation. There is money to be had on the platform, lots of it.
These aren't decisions made on "who wants to kill this company" or "I really hate that company, let's fuck them over". These are numbers speaking, and it's why they won't abandon the PS4 anytime soon.
EA doesn't operate that way. They don't just suddenly cut support.
They cut corners, ship sloppily-made products to gradually degrade interest in buying their games on that particular platform, prioritize a "lead SKU"... all while showing "full support".
Not supporting Steam costs EA a lot too, but they don't even bat a damn eyelash over that. Not offering Access to PlayStation customers also costs EA. If the situation is due to not coming to terms with Sony, they have means of recourse that have been implemented before while still making claims of "full support" that don't drastically hurt their bottom line.
 
Sony did the right thing. If they partnered up with EA on this, you could pretty much count on losing PS+'s Instant Game Collection for anything from a major publisher, because all of the other publishers would follow suit, and PS+ would instantly lose value.

That's why they did it, and that's exactly why EA Access is a terrible idea for consumers on PSN.
 
You say that as if protectionism isn't already at the very heart of business model for these kind of services. Like we didn't already have total segregation between XBL and PSN.

The "choice" here is the same as it has ever been. Pick a platform. Or don't and buy them all because gamer street cred >>>> having money.

That last sentence has a lot of strong and weird assumptions in it, but to the former points, this is a situation where one platform is restricting a buying option that was offered to several. I never meant to suggest that Sony doesn't have that right as a platform holder, and as I said among my first posts, it makes sense in terms of protecting their own similar offerings. That said, they're limiting an offering that some would choose, so I find the rationale offered by some that this is to the benefit of the end-user a strange one of they're at once commending the value model for something like PS+ but also deriding a similar offering by another company for selling its own games.

If the offering is bad, people won't take buy into it, or the company can choose to change those offerings.
 
I really don't get all this "I'm glad Sony didn't bother" reaction. If you don't like EA or the program fine. I get that. But why wouldn't you want the choice?

If anything, if you HATE EA, wouldn't you want the choice on PlayStation so that you could actually vote with your wallet by NOT buying in?

Just my thought on it.

I wish MS also passed on this deal. It's bad for consumers in the long run. If EA has success then Ubisoft, [insert company here] will go ahead and do it too. This lessens the chance of getting games from those companies in services such as playstation plus.

It has greater implications than just player choice. I
 
People arguing FOR this subscription model have ZERO vision, ZERO forethought.

More options are not better when they lead to further fragmentation.

"Comcast asks me to pay 10 more dollars for faster Netflix, why isn't having that OPTION better for me as a consumer?"

This is a terrible terrible strawman. It would be hard to come up with a worse analogy.

This is a completely optional service that does not impact your ability to otherwise buy the games involved. You don't take any hit or lose anything if you choose not to subscribe. If you like what is being offered you can choose to subscribe.

This is one of the first moves by Sony this generation that I would characterize as anti-gamer. The are not putting players first - they're putting corporate interests first. I have been a fan of almost everything else Sony has done this generation.
 
EA might be asking and/or require more money for this than Sony is willing/able to front. In the end it always comes down to economics.

EA doesn't operate that way. They don't just suddenly cut support.
They did it to Dreamcast and Saturn :(


They cut corners, ship sloppily-made products to gradually degrade interest in buying their games on that particular platform, prioritize a "lead SKU"... all while showing "full support".
Not supporting Steam costs EA a lot too, but they don't even bat a damn eyelash over that. Not offering Access to PlayStation customers also costs EA. If the situation is due to not coming to terms with Sony, they have means of recourse that have been implemented before while still making claims of "full support" that don't drastically hurt their bottom line.
If that occurs and sales of EA games on PS4 take a nosedive, I would fully support Sony revoking their dev/pub license from the company, 100%. Would send a good message, no company's too big to get shut out if they don't play ball.
 
Been thinking of reasons why Sony might be reluctant to allow this ( at least at this stage). People saying they're being anti-consumer by denying choice are, IMO, not thinking things through, merely knee-jerking. Sony aren't likely to deprive users of a service that might benefit the ecosystem as a whole, therefore we have to look for the potential for harm.

i. Firstly it obviously competes with and potentially devalues ps+ (you'd have to think EA games would be less likely to become available to plus, or potentially they could be even more outdated versions of the sports titles).

ii. End user support. For the tiny fraction of the fee Sony would receive, they'd be expected to manage the purchase and delivery as with any digital purchase, but the fact that it's not just a single transaction for a single item and rather the support of a yearly or monthly subscription service, opens the door to many more potential issues.
Sony would be the first point of call for end user support when anything went wrong (and with ea/origin on top of ps+, that might not be trivial). Reading the many threads on GAF, I'm sure Sony's CS support lines are busy enough as is regarding the various issues that are thrown up with with their own ps+ without generating more with an extra layer of potential pitfalls on top. There would no doubt be grey areas - problems where Sony think it's an EA issue, EA think it's a Sony issue. Not appetising.

iii. It's not just EA - you have to think further ahead. Other publishers are likely to expect to be able to be given the chance to offer a competing (but maybe not even necessarily that similar) service for their own titles. This would not only multiply the effects of the above concerns but, thinking it through a bit more, you'd have to factor in each publisher's competing service's rules, regulations and nuances... and you are now presenting an even more complex problem for Sony CS.

Taking this further, it's not difficult to imagine the potential for a sea of confusion customer-side when Johnny Gamer expects certain things of one service that is actually only a part of a rival service he also subscribes to. This would only compound with every new service added. All customers would go directly to Sony to air their grievances and have their minds set at ease. Those CS staff are going to spend the next few years in and out of training courses like an mcse.

iii. Having to set up an auto-renewal with a credit card held on file. Sony don't really want to go there, do they? And that Johnny Gamer guy - what if he forgets to cancel and the service auto-renews - Sony CS have to deal with enough "my dog bought COD Ghosts when it scratched its arse on my DS4 help me please!" kind of gripes as it is.


So those were some possible reasons are why I reckon Sony isn't keen to want to walk this path, there are likely many more I can't comprehend not being in a position to understand. It's more understandable why Microsoft, struggling as they appear to be to hang on to the coat tails of ps4, are more open to a roll of the dice with their comfortable bedfellows in this extending of an unprecedented relationship
;-)

The current setup with ps+ is actually the best for the consumer in my view. Sony is the platform holder - they have their store and their services. Keeping that simple and uniform for customers is key. Having ps+ with the potential for any and all publishers competing for exposure through this single subscription service is true competition between rival publishers and it keeps things dead simple for the end user. No nested bullshit.

Several "competing" publisher-exclusive services would appear to me to be be anti-competitive and funnel gamers into a more fractured and uncertain gaming-as-a-service future.

Away from Sony and on a personal level - the TOS on the EA site reads significantly differently to a few random EA spokespersons' comments I've seen quotes in this and the other thread over the past 24 hours (regarding expiration of titles and purchases made using the 10% discount). There's ambiguity there. Tweets and e-mails to gaming sites aren't good enough - the ToS needs to be edited to reassure. It's entirely reasonable to expect EA to stick to the letter of their TOS and not some quote given to gaming Website X or a tweet from some guy who might no longer even work for EA any longer. EA don't really have the gravitas to ensure faith in their future generosity or ability to play fair.

The discount thing is thrown in there as a deal clincher. At 10% it is fairly measly vs the actual retail price paid for physical copies (here in UK at least) and for it to have much benefit as a DLC discount the user would have to be a serious content-hoover, and I can't see that very niche kind of consumer being too thrifty. The time-limited game trials some 120 hours before release I can see appealing to a hardcore minority hell-bent on getting their hands on EA's latest offerings as soon as humanly possible.

This post is brilliant. Editing op to add it. Exceedingly well said. Sums up the situation amazingly well.


Some people think EA will drop Sony if they dont play ball and make their own console.

Well that's .... an interesting theory...
Yea I don't see how that would ever happen. It would be far more likely that EA would buy out Xbox from MS and even that's a massive leap. What a bizarre thing to argue.
 
this sets a precedent for publishers in the future. if this takes off we'll see UBI, Square, Activision and others adopt this tactic and we could see even more content locked behind these new services. we already have content being split between retailers, consoles, and pre-orders. it will be the same for this too.

hey, if the consumers don't see this coming a mile away and stop it now I we'll only have ourselves to blame.

Could you not still just buy retail to alleviate most of these concerns?
 
EA really hasn't earned any confidence from consumers. I think it's best to err on the side of caution and wait at least 6 months to see how much "value" is actually in this EA sub service. Do not take the initial vault offerings as any indication of what you will get further down the line. This is a launch and they are going for first impressions.
 
I don't like that they made that choice for me. I don't give a fuck what Sony thinks is or isn't "good value", let me decide that. I think they just didn't want any type of competition with PS+ on their own platform(although PS+ is still the better offering, both give access to games for a sub fee).
 
I really don't get all this "I'm glad Sony didn't bother" reaction. If you don't like EA or the program fine. I get that. But why wouldn't you want the choice?
Because some of us don't really see how this removes all that much choice, relatively speaking. I'm not sure why we're supposed to automatically feel substantially deprived because a company repackages products they already have which can already be obtained in other ways under some new service offering that, for the moment, can only be gotten here but not there...I mean, if game industry customers were truly this sensitive about "choice" and "options", this whole market should have imploded by now.
 
Status
Not open for further replies.
Top Bottom