Gez said:Have i ever said that Robert Clarke from GMG is fucken awesome? He understandingly puts Valves support department to shame.
I have had dealings with him over FB, the forums and the support page.
Cant really compare the size of something like GMG to something like Steam. Pretty obvious they're gonna do a better job at customer support as of now.
Not denying that Steam's customer support is lacklusting though, its biggest flaw atm.