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STEAM- Announcements & Updates 2011 Edition |OT2|

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C

coopolon

Member
Fjord said:
So I'm in the middle of some angry emails with Steam.

I launch it the other day and see the daily deal on 'Dangerous High School Girls in Trouble!' take a while to check it out, looks pretty creative so I decide I'll gift it to my girlfriend. Saw there was 47 left in the sale, oh shit that's seconds so I go bam bam bam and buy it. Then I see the receipt hit me for full price. It's just $10 vs $5 but that kind of irritates me as it told me $5 up until the final step of the transaction when I was going to quickly to notice it.

So the email I got:



Now this is a game I purchased as an unsent gift and the best they can do is some steam bucks and using up my get out of jail free card? So I sent this semi angry message:



What do you reckon my odds are?
Click to expand...

This is why I try to remember to take screenshots of deals when buying stuff online (I know that screenshots are hardly irrefutable proof, but I have found them useful in a few conflicts with online vendors). If it really said $5 on your order confirmation before you hit submit or whatever, Valve should definitely refund you the $5 (and not as a Steam credit.) You agreed to the $5 price, they can't charge you for $10. I suspect however that it didn't and you just missed the fact that it changed to $10.

Since you don't have a screenshot, I think your odds of reaching a outcome you deem satisfactory is pretty slim.
 
S

Shaneus

Member
coopolon said:
Since you don't have a screenshot, I think your odds of reaching a outcome you deem satisfactory is pretty slim.
Click to expand...
To weigh in on the matter, if I was cutting it that close to buying a game and it went through at a higher price (and somehow missed the confirmation screens) I'd be kicking myself for missing it, but that's it. The fact that Steam credit was given is an astronomical sign of goodwill on their part... they didn't have to do shit. Unless, of course, it had the sale price written down on the final screen in which case you have every right to be upset. But with 47 seconds to go, chances are you didn't look.
 
S

slidewinder

Banned
Wouldn't kill them to build in a bit of a grace period for that last screen transition, really. I guess it's probably not something they have to deal with that often.
 
S

Stumpokapow

listen to the mad man
I think you're getting too hung up on the "ONE TIME DEAL", as if it implied that support will never help you with anything again. The only reason why they say it's a one time credit is so if they say no in the future you can't bring up your support history and say "but they did it for me then". They're making it clear to you that their policy is NO REFUNDS, and they're still giving you a refund. It doesn't mean you'll never get a refund for anything any time in the future.

Also, if you are conspiratorially minded, and you think accepting this refund will screw you over later, wouldn't you realize that by mouthing off to them, they could just put a note in your file saying "Prick, don't help this jackass."?

slidewinder said:
Wouldn't kill them to build in a bit of a grace period for that last screen transition, really. I guess it's probably not something they have to deal with that often.
Click to expand...

which is probably why they haven't expended man hours to build that in :p

One thing they could do that would make sense would be, like Amazon, if something in your cart or during the checkout changes price, don't just indicate the items / prices, actually put a big font notice at the top saying "WOAH, SOMETHING YOU'RE BUYING CHANGED PRICE!"
 
S

SmokyDave

Member
Stump, are you excited about Railworks 2 getting a free upgrade to Railworks 3 on the 23rd?

I'm on the edge of my comfy couch waiting to see what train-based madness they come up with next.
 
F

Fjord

Member
Yeah $5 doesn't matter to me and I'd still take the game at $10 but I think what bothers me is that honestly it took me maybe 10 seconds to buy the game when there was 47 seconds left in the sale. I remember one time during the summer sale I refreshed the page and the time on the sale skipped ahead several minutes.

To me it's like I found a game labelled $5 in the store, took it over to the checkout, they said 'That'll be $5 please' hand them my credit card and then check the receipt later and they charged me $10.
 
M

morningbus

Serious Sam is a wicked gahbidge series for chowdaheads.
Fjord said:
Yeah $5 doesn't matter to me and I'd still take the game at $10 but I think what bothers me is that honestly it took me maybe 10 seconds to buy the game when there was 47 seconds left in the sale. I remember one time during the summer sale I refreshed the page and the time on the sale skipped ahead several minutes.

To me it's like I found a game labelled $5 in the store, took it over to the checkout, they said 'That'll be $5 please' hand them my credit card and then check the receipt later and they charged me $10.
Click to expand...

Can you confirm that at every point Steam listed the game at $5? They make you wade through two separate confirmation pages that list the price. Your retelling earlier made it seem like you just rushed through the checkout.

If that's the case it is more like you went to a store, saw a game listed for $5, took it over to the checkout, the cashier said $10, but you weren't listening and just swiped your credit card.
 
C

ComputerMKII

Banned
7WVVP.png


Is the game worth 5 €?
 
P

plc268

Member
To anyone buying Darksiders, yes it's worth $5 (or Euros, I guess).

But, don't give up playing it at the start. It has a slow introduction that lasts for ~1.5 hours. It plays like a watered down version of God of War for that first introductory time. It will transition into a Zelda-style dungeon game.

The art style is stupid, but you don't even notice it after a while.
 
M

morningbus

Serious Sam is a wicked gahbidge series for chowdaheads.
Fjord said:
No I did not screenshot every step of my $5 transaction.
Click to expand...

I'm not asking that. Did you look at the confirmation page for even one of the screens they force you through? Did it clearly say $5? Or did you see $5 on the front page and rush through it to get it bought in time, not looking at the confirmation pages?
 
R

Randy

Member
Computer said:
AMD Phenom X4 955
ATI Radeon HD 4890
4 GB RAM DDR3
1920 x 1200 monitor
Windows 7 x64

Will this do?
Click to expand...

Same rig here. Just finished Darksiders a couple of days ago. Ran very fluid maxed out even with forcing AA in Radeon Pro. So go for it!
 
C

ComputerMKII

Banned
Anilusion said:
Darksiders is the best Zelda since Ocarina of Time.
Click to expand...
I've tried several Zelda games (The Legend of Zelda, Ocarina of Time, Majora's Mask, Wind Waker, Twilight Princess) but I liked none of them :( I didn't find the story, universe or characters interesting.

Randy said:
Same rig here. Just finished Darksiders a couple of days ago. Ran very fluid maxed out even with forcing AA in Radeon Pro. So go for it!
Click to expand...
Thanks! I just purchased the game.
 
C

Chesskid1

Banned
plc268 said:
To anyone buying Darksiders, yes it's worth $5 (or Euros, I guess).

But, don't give up playing it at the start. It has a slow introduction that lasts for ~1.5 hours. It plays like a watered down version of God of War for that first introductory time. It will transition into a Zelda-style dungeon game.

The art style is stupid, but you don't even notice it after a while.
Click to expand...

ah nice post. i've prolly played the first 2 hours of darksiders a couple times back on 360 and quit (i don't like god of war combat that much, and that was my main reasoning for quitting, love zelda). hated the artstyle as well. maybe it's time to give it another go (or at least have it in my library).
 
C

Carm

Member
Erasus said:
rofl Are you kidding? Its a 360 port, its gonna run on a dual core and a 8800
Click to expand...

Yea.. if you like low framerates and stuttering. Game ran like shit till I upgraded from a 3.2 dual core to a quad core. Shit in this example is 30 and below in many places, and framerate varying wildly, plus stutters. Which is hilarious with how barebones the port was and how bad some of the effects/shadows looked.
 
E

Echoplx

Member
I was wondering why learnwithportals.com never worked for me, turns out it's actually learningwithportals.com and nearly everyone posted the wrong link :lol
 
F

frozzted

Member
3chopl0x said:
I was wondering why learnwithportals.com never worked for me, turns out it's actually learningwithportals.com and nearly everyone posted the wrong link :lol
Click to expand...

Both links work then. I used learnwithportals.com
 
A

Askani

Member
Dammit Steam! WTF is wrong with you? I just bought MtG:DotP and it's expansion. Then I buy Republic Commando. Now you're offering Darksiders for $5?! Why are you providing convenient content to me at low, low prices? Dicks.

/goes off to buy Darksiders
 
D

Deleted member 47027

Unconfirmed Member
SmokyDave said:
Stump, are you excited about Railworks 2 getting a free upgrade to Railworks 3 on the 23rd?

I'm on the edge of my comfy couch waiting to see what train-based madness they come up with next.
Click to expand...

YES. They did this with Railworks 1, so my Railworks 1 copy will turn into 3! Can't wait!

Train-boner of the year!
 
S

snoopeasystreet

Member
How big of a download is darksiders?

I'm looking for a game to play before gears of war 3 but my internet is so slow that if it's anything over 6-7 gigs, I probably won't get it finished before tuesday.
 
C

confused

Banned
snoopeasystreet said:
How big of a download is darksiders?

I'm looking for a game to play before gears of war 3 but my internet is so slow that if it's anything over 6-7 gigs, I probably won't get it finished before tuesday.
Click to expand...

12 GB.
 
P

plc268

Member
Sunflower said:
YES. They did this with Railworks 1, so my Railworks 1 copy will turn into 3! Can't wait!

Train-boner of the year!
Click to expand...

Damn, I wish there was a civilian flight sim on steam that would do this.

Trains? meh.
 
1

1-D_FTW

Member
snoopeasystreet said:
How big of a download is darksiders?

I'm looking for a game to play before gears of war 3 but my internet is so slow that if it's anything over 6-7 gigs, I probably won't get it finished before tuesday.
Click to expand...

Not sure how big the download is, but it uses 9972MB of disk space.
 
W

wutwutwut

Member
Anilusion said:
Darksiders is the best Zelda since Ocarina of Time.
Click to expand...
I'm currently playing through Wind Waker (just got the Master Sword) and so far I think it's been better than OoT. I do agree that Darksiders is better than OoT, though.
 
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