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STEAM- Announcements & Updates 2011 Edition
- Thread starter ClovingWestbrook
- Start date
- Status
Its been gone since at least the 18th, no clue why though. Nothing on Twitter, nothing on Facebook, nothing on the steam boards, nothing on their site, nothing. Of some note, the game went up 13 months ago, maybe some sort of hypothetical contract negotiation problem? But I have no clue.Stumpokapow said:
TheExodu5 said:
Steam support is horrible man. They screwed me out of money from a special deal, and they pretty much told me to fuck off when I entered a HL cd key on another account, and wanted it back. The page, at the time clearly said they could revoke the cd key if I showed them a CD key on the case. I did, and they said that the can't. smh.
LocoMrPollock
Banned
Yeah, kind of a douche move on Steam's part, but have your friend keep at it, it was an honest if stupid mistake, and maybe he didn't explain himself very well. Maybe help him out with his responses.
Don't mean to be too rude, but that was dumb from the very start. You can't gift retail game that way, you will just get an error saying you already own the game. Its how I have checked in the past if some keys are still valid (Since it gives a different error if they key has been used)TheExodu5 said:
Are you sure it actually ate the key and didn't just give an error? Have him just email you the key.
I have done the same thing with Battle Net, trying to see if a copy of Diablo 2 was still valid. Now my account has 2 copies of Diablo 2
TheExodu5 said:
That sucks. I wonder if he cracked it if you guys could play multiplayer together still. Probably not though but not sure how it works.
SalsaShark said:
What possible purpose could it serve to allow people to enter keys for games they already own? They've already made it so you can't buy games redundantly on the store haven't they? (except for when buying packages of course.)
Blizzard said:
Pretty much.
On a semi-related note, i keep hearing horror stories in regards to Paypal and expired Credit Cards.
From a forum i visit. Someone got his account permanently locked, and still is locked.
"The same happened to my steam account because of a negative balance automatic charge back a few months ago, there was no way to reverse that charge back because it was a prepaid visa giftcard so no more funds could be loaded, i never got the account back and i lost all the games. Steam has an account banning 0 tolerance policy towards even a single charge back. Bad luck there. I deemed never to touch Steam again."
http://forums.whirlpool.net.au/forum-replies.cfm?t=1402102&p=2
Stories like that make me lose respect for Valve.
Any sort of chargeback locks your account, zero tolerance, and the only way to get your games back is to reverse the charge as far as I know. I think it's because otherwise it would make Valve look bad/cause them problems because of how chargebacks work, but I don't know all the details. In general, I -think- it's sort of normal for any chargeback potentially causing a retailer refusing to do business with you further.Gez said:
The issue with Steam, however, is that some things (Paypay/bank stuff/prepaid cards?) can result in chargebacks happening when the end consumer may not realize they will happen, so it's buyer beware.
Horsemama1956
Member
The only way I buy anything gaming related anymore(after Microsoft screwjobs) is with Prepaid credit cards. I always make sure not to get too close to the limit of the card though. Never had a problem with any site.
QuantumBro
Banned
eemijun said:
Terraria has been crazy successful so I would be shocked if it did not go on sale.
Stallion Free
Cock Encumbered
Why the fuck did Steam accept the key. Wtf.
charlequin
Banned
Fredescu said:
Yup. Valve does not pay enough for customer service given the scope of their operation and it's reflected in these nightmare scenarios for a small subset of their population. There's really no excusing it.
coopolon said:
They said they regretted going on such deep discount. Big difference between selling a $20 game for $1 and selling a $10 game for, I dunno, $7.50.
Sanic
Member
Gez said:
This is one of my major concerns with Steam, and digital distribution in general. I'm extremely careful with my financials, but I understand that mistakes could happen, and I don't want to build up years of game purchases only to lose them because of some kind of accident.
The Big Rig
Member
Why didn't he just give you the Key in the first place?
I'm sure Valve can just unlock the key and then he can give the key to you.
I'm sure Valve can just unlock the key and then he can give the key to you.
coopolon said:
Yea, the options are greyed out for me...I'm running 1920x1200 on a 24" monitor completely standard.
But yea, it looks a little different than before, and it's been years since I was able to get that option work right. It's not a big deal, I adjust to the stretching in those few games that don't support widescreen.
plc268 said:
To get them un-greyed out, just change your resolution to something not right like 1920x1080 and then go back to that menu and everything should be ungreyed out. Select keep aspect ratio (and it should make it so you have black bars on top and bottom now to preserve the 16:9 ratio), then go back and change your resolution back to native (1920x1200.) From then on whenever you launch a game not 16:10 it will letterbox it.
That's the problem.TheExodu5 said:
I see your point though, Valve should implement a better way of telling the user what he can and can not do, in this case your friend assumed and that was the mistake, he should've just given you the key or done some research to see if was he had in mind was actually possible.
I hope it get's sorted out someway and either of you receive some compensation at least.
plc268 said:
I have the same problem, my CCC options where greyed out, the good thing is on my monitor it has an option for Wide Mode: "Aspect" or "Wide"
Choose Aspect, it will make older games that don't support Widescreen play in proper 4:3 with black bars on the side.
All new monitors should have them.
ClovingWestbrook
Banned
Or simply giving the retail key to the person. That works too.~Kinggi~ said:
CrookedRain
Member
I've noticed that when I look at my transaction history, registering keys bought outside of Steam makes the game show up as a Retail version which is probably why it didn't trigger the warning.
scorpscarx
Member
In other news.....
Honestly he thought he could buy a retail copy and gift it digitally? Ummm
Yeah that isn't Steam's fault.
Have you tried just entering the key again on your account?
Kinda unique scenario give them time...
Honestly he thought he could buy a retail copy and gift it digitally? Ummm
Yeah that isn't Steam's fault.
Kinda unique scenario give them time...
scorpscarx said:
Yes it is Steam's fault. You account for user errors, and you don't punish them by robbing them of $50, plain and simple.
And yes I have.
Him assuming that he'd have an extra giftable copy isn't that crazy either. If someone has just purchased HL2 and Orange Box, for example, they might assume any copy they get is a giftable copy. When you buy off the store, there's a message saying the extra copies aren't giftable. When you buy a retail copy, there's no warning, no error, nothing. It just eats the key and gives you nothing.
Unacceptable.
Stallion Free
Cock Encumbered
Wait did he check the gifts list on his account?
scorpscarx
Member
TheExodu5 said:
Pffft that is a strange case, give them some time...
The Outsider
Member
eemijun said:
Nice avatar!
Staying on topic, anyone have opinions on whether either of the Bond games on sale are any good?
Joe Molotov
Member
That's a crap deal, Exodu5. I hope you can get it sorted out. I hate hearing all the bad stories about Steam's Customer Service; it wouldn't kill them to improve a little bit more on that front.
*in before LovingOriginSteam comes in to brag about EA's Customer Service*
*in before Loving
SalsaShark said:
A chargeback is process you initiate through the credit card company where they retrieve your money for something you've paid for. The thing is, it's something that should be done as a last resort (in case of a business receiving your money, but never ships you the item). Some people abuse the process, and get their account rightfully banned.
Now, there's instances where ignorance and stupidity get the better of people, and I honestly think Steam should give people a second chance if they get caught doing a chargeback, but whatever.
faceless007
Member
QOS is a fun enough shooter. I only played $5 for it and felt it was worth it. Nothing special, very linear and full of COD-like set pieces, but a fun diversion for a few hours.
ClovingWestbrook
Banned
LolJoe Molotov said:
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