Is it normal for Steam support to take several days responding to a ticket?
Sadly, the whole "only show favourites" or collapsing categories is a really crappy and unsatisfactory way to get games you don't like out of your library. So my only real option is to go the extreme route and contact support to unsubscribe from the game.
Again, I wouldn't necessarily take such extreme measures. But again, the collapsing category, only show installed, and only show favourite options is sub-par and not satisfactory for me at all. In fact I'm surprised some people think it should be considered satisfactory, because it isn't even a mile within satisfactory.
Anyway, they give you set categories for questions. What I want to do isn't on the list. So I just went with "Purchases and Payments > Purchase Failures".
But it has been around 3 days and I haven't gotten a response. Is this normal? How long should I expect to wait to get a response?