Ugh, I am so fed up with this shit. So I got my Debut Carbon through an Amazon reseller, Dedicated Audio back in January. The TT went defective in late Feburary, just outside of the no questions asked 30 return policy. But Dedicated Audio said I could return the defective unit for a replacement, but then it turned out they didn't have the red version of my debut carbon. So they said to ship it to Sumiko Audio, the US distributor of Pro-ject TT's. THey have now been sitting on the fucker for three weeks, every time I call I get a new, "yeah it will be done this week" run around. Just called and now they said it will be 5-6 weeks before even looking at the fucking thing. Won't be long before my brand new TT is sitting in Cali for repairs longer than I owned it and was able to use it.
I am trying to get Dedicated Audio to sort this out for me and maybe ship the replacement and get my TT back from Sumiko. Such garbage customer service. Not one email update or anything, I have to call to check in for everything.