Howdy all;
I'm TheEnigmaticT, A.K.A. the head marketingbot at GOG; we've heard the comments from you guys here and, after investigating, wanted to get back to you with a reply. Apologies it took so long, but what with some of the involved people being in Poland and some being on the West Coast of the US, there's a long time lag in getting answers.
1. About the patches from this community that are in use in our build of System Shock 2: Whenever we receive a build from a publisher / developer on GOG.com, that's the build that we have to use. Night Dive provided us with a build for us to use when we signed the game with them, and it worked pretty well out of the box. Armed only with the knowledge that it contained some "community fixes" for the game, we made a few changes on our own and then, after testing, found it was as stable as any 13 year old game is likely to be. Absent the knowledge of what those fixes were, we couldn't really request permission / get acknowledgement for the fixes from the community here.
Many of you guys here know us; we have worked with some of you before on a paid basis to develop patches and fixes for games that we sell,. We're not bad guys and we're sorry about the fact that we've upset you all and caused this uproar. We're open to suggestions from this community on how we can address your concerns about the community-created content in the build in a manner that's fair to all parties. It's worth noting that any changes that we want to make to a build have to go back through the approval process with the publisher (Night Dive) again, however, so anything that we decide to do together will take time to go into effect.
You guy seem particularly angry about the wording that Guillaume used in the interview he gave with RPS (There are some user-made mods out there which do phenomenal work on the games stability, but none of them were quite perfect, so we took the game to our expert techninjas to analyse and swat the remaining bugs). I think this may be a case where you're focusing on the negative excessively here. Guillaume explicitly acknowledges that you guys have "done phenomenal work on the game's stability" (it's a direct quote!); that said, our build engineers did make a few changes that, in our tests, improved things enough where we decided that they were worth committing to our version of the GOG.com installer for System Shock 2.
Again, I'd like to apologize if you guys interpreted this as a slight. It wasn't intended as such.
So what can GOG.com and TTLG do together to help make you guys happier about this release? I've got a few suggestions, and I'm willing to hear yours as well.
1. Giving credit for the community-made mods in the build notes is certainly possible, although problematic for everyone because as I understand it, patch 2.4 was developed by someone whose real name is unknown and who appears to somehow have had access to the source code. For the rest of the content, we're happy to move forward with including some kind of acknowledgement for you guys.
2. Including a reference to the the community contributions on the gamecard + a stickied thread in the GOG.com community subforum for System Shock 2, giving credit and telling people to come check you guys out and systemshock.org out..
Also, possibly:
3. Generate a new build that does not rely on SSTool. This is a little tricky for us, as it will require that we both retest the whole game again once we've made our build and also resubmit the build to Night Dive, since it will not be the one that they gave us. I'll admit that it's probably not our preference--SSTool works quite well, from what the build team has told me--but if you guys would prefer that we don't do that because you feel it's stealing from you, we understand it and we'll try to work with you all on this issue. Do keep in mind that if we decide that this is a path to take, it will take some time to accomplish. Remastering, retesting, and reapproving are, none of them, things that happen overnight or even in a week's time.
That's all I can think of to help address all the concerns you guys have. What are your thoughts?