It totally did, they were specific to say that it was because I was such a long time member, and it was a one-time only thing.
For some reason even reading the reply made me cringe, like I was begging or something. Even though I know it doesn't really cost them anything at all at this point to copy+paste a character from one database table to another.
Then I spent so long deciding if I wanted to make him Dwarf of Night Elf that it logged me out for inactivity, I finally made him Dwarf since I already have 3 Night Elves and 0 dwarves.
Still trying to decide if I'm even going to play him or a mage as my alt in WoD. Trying to decide if I want to do 2 pure dps classes or not.
See, the first time I tried that with SPM, other people pulling that crap ruined it for us.
(Doubly sucked since we almost had Gold one run and we missed getting it because of one or two screw-ups. Group fell apart after that.)
Just watch some videos, Yanger has a good series although there are some parts where it's outdated a little bit, Barov in Scholo can easily be cheesed for instance.
Honestly I felt like I knew enough to do challenge modes just by doing the heroic versions so many times. Pop DPS CDs on trash and don't get hit by avoidable boss crap. As long as your tank and healer have good communication and know how to play their class, I don't see how it could be difficult.
It's just trial and error on oqueue. Wait for the weekend, wait for peak hours, and don't waste too much time in a fail group.