Greetings,
Thank you for your patience and understanding while we investigated the situation that you
reported. We have concluded our investigation of the account and apologize for any
inconvenience it may have caused you.
After a thorough investigation, we have found this account to be eligible for restoration.
The details of the characters and/or items restored are contained below. Please be aware
that your computer may contain a malicious software program, such as a keylogger, or the
account information and password may have been shared with others. In either case, you are
responsible for maintaining the confidentiality of your Password, and you will be
responsible for all uses of your Password, whether or not authorized by you.
Also, note that the security of the Account is your responsibility.
Please take a moment to review the World of Warcraft Terms of Use at
http://www.worldofwarcraft.com/legal/termsofuse.html. Prior to using World of Warcraft, we
highly recommend following the
http://us.battle.net/security/checklist.html on our Account
Security site at
http://us.battle.net/security/index.html. After you have checked your
computer security, you should use the Account Management Website to review your account
(
http://www.battle.net/login).
Account Name: *********
Realm: Aggramar
Money Restored: 2544g 71s 76c
Item(s) Restored:
Abyss Crystal x5
Blood Garnet x2
Brilliant Stormjewel
Chilled Meat x3
Chunk o' Mammoth x8
Crystallized Water x5
Elixir of Lightning Speed
Essence of Undeath x7
Eternal Shadow x3
Eternal Water x20
Frostsavage Belt
Frostsavage Bracers
Frostwolf Battle Tabard
Frozen Orb x15
Glyph of Mind Flay
Greater Cosmic Essence x7
Greater Eternal Essence x10
Greater Nether Essence
Greater Planar Essence x13
Please note that items with random modifiers (of the Bear, of the Eagle, etc.) are randomly
generated; therefore we are unable to guarantee that you will receive the same modifier you
had on your original item. We are also unable to guarantee the restoration of trade skills,
as well as enchantments or add-ons (such as gems, scopes, etc.) that your character's items
may have possessed. While we will make every effort to provide assistance in cases of loss,
please keep in mind that the decision to go forward with a restoration is entirely at
Blizzard's discretion.
If you have any questions regarding your compromise, investigation, or restoration, please
feel free to reply directly to this email.
Thank you for contacting us. We hope you continue to enjoy your experience in World of
Warcraft!
Matthew S
Game Master Xuisho
Customer Services
Blizzard Entertainment