They owe him something? Who owes him what? The store is sending the game, what else do they owe him, if the shipment goes well? And when are you ever entitled to some form of compensation other than the shipped goods and until said goods arrive? What if you order something without a digital alternative, what are you owed and can acquire in any way you see fit until it actually arrives at your door? I'm just trying to see the logic there... It's one thing to say "he gets the green light to piracy as far as I'm concerned since he's bought the game and I don't care about semantics like whose rip it is, they're identical anyway" and another to start talking about what he's owed by someone...
Edit: changed the pizza to something else because you tend to pay for those after they arrive, not before, lol.