I don't entirely disagree with you, but I will say thing: I don't like the "customer is always right" mentality. If a customer is making a stupid demand, then I think it's fair for the company to call them out for an unreasonable request.
In this situation, someone on the twitch feed was yelling at Deej for wasting time with this tour of Venus when he could be at his desk working on fixing the heavy ammo bug. Someone needs to call this guy out, whether it's bungie or the community.
Edit: His laugh was more about the idea of him trying to manipulate code (or "the numbers" as he put it).