Its become the scapegoat of all publishers failed game sales. Its pretty much reached the hyperbole level of piracy at this point
It's not hyperbole at all. The margins on selling brand new games, consoles, peripherals, magazines, etc. are too slim for a brick and mortar store to survive on that aspect of retail alone. The only reason Gamestop was able to survive all this time, and grow into the industry force it is today (although it seems to be weakening atm), is on the strength of buying and reselling games. It's a bit disingenuous to suggest that its hyperbole when a business was able to form a 6,000+ store, multi-billion dollar empire by doing it.