Let's not forget here that she lost the case. So, at least in the eyes of the jury, her claim had no merit. So the "big bad insurance company" was right, but the aunt went ahead with her bogus (at least in the eyes of the jury) claim, thereby wasting court time and clogging a no doubt already crowded docket. In fact, looks like she should have taken that $1 offer from the insurance company, and she would have come out aheaD
And also lets not forget, before we play the "big bad insurance company" card, it is likely that the insurance company ended up paying for the family's defense against this apparently bogus claim