But there are so many GaaS with solid gameplay. It makes no sense to play such an ugly game, that costs 40$.
True, but gameplay is vastly different from OW, for example.
Much faster-paced gameplay, much like Destiny and with a lot more verticality.
Absence of Ults makes it much more gunplay focused.
In that sense it isn't even comparable to OW, at all
Pretty much everyone who played it, agrees that the foundation is good.
Most of the other stuff can be solved through updates, but that's a given for Gaas.
Graphics, animations and performance are great.
So ultimately, it comes down to the Wokeness and off-putting character designs.
Which is the biggest issue with the game.