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Dutch consumer foundation 'Massaschade & Consument' starts class action lawsuit against Sony over PlayStation Store prices

kevboard

Member
Are you able to buy digital copies of Nintendo games on third party sites?

here's a price comparison for Mario Odyssey keys on PlanetKey:

1ebDl13.png
 
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ArtHands

Thinks buying more servers can fix a bad patch

In a translated story from Tweakers, the foundation allege digital PlayStation titles in the Netherlands cost 47 percent more than their physical counterparts, despite reportedly lower distribution costs in the area.

In 2019, Sony stopped allowing third-party retailers from selling codes for digital games, meaning the only way to buy a digital PlayStation 4 or 5 game is with real world money or buying specifically priced cards at physical stores.


Foundation chariman Lucia Melcherts further claimed Sony forces developers to "agree to the conditions that Sony imposes on them, including the price for which their games are displayed. [...] PlayStation players continue to pay the top prize, even for games that are years old."
 

Three

Member
They're not the same.

For example, you can only buy Assassin's Creed 3 Remastered digitally on PC/Xbox/Switch:


This is what it's about. The fact that Sony does not allow 3rd party digital keys.
The only reason that particular key exists is because Ubisoft sold physical boxes with codes. If Ubisoft wanted to do this in addition to the Bluray release they could on PS too and it would show on reseller sites but the savings over retail Bluray releases wouldn't be as large as avoiding Nintendo's cartridge. Publishers who have done this on PS have often been lambasted for including only a code in the box and it died naturally, they could still do it though if they wished.
You do know that those are resellers right? steam, PS and Nintendo do not allow third party retailers to sell codes but they cannot do anything about resellers like CDkeys. If the publisher generates codes people can resell them however they like.
 

ArtHands

Thinks buying more servers can fix a bad patch
The only reason that particular key exists is because Ubisoft sold physical boxes with codes. If Ubisoft wanted to do this in addition to the Bluray release they could on PS too and it would show on reseller sites but the savings over retail Bluray releases wouldn't be as large as avoiding Nintendo's cartridge. Publishers who have done this on PS have often been lambasted for including only a code in the box and it died naturally, they could still do it though if they wished.

You do know that those are resellers right? steam, PS and Nintendo do not allow third party retailers to sell codes but they cannot do anything about resellers like CDkeys. If the publisher generates codes people can resell them however they like.
Nintendo and Steam do allow games to be sold digitally on other authorized stores like Best Buy, Amazon, Humble Bundle, Fanatical etc
 

Three

Member
Nintendo and Steam do allow games to be sold digitally on other authorized stores like Best Buy, Amazon, Humble Bundle, Fanatical etc
Steam doesn't really allow retailers like amazon to sell steam keys. They have a similar ongoing lawsuit which recently became a class action like this has:


They updated their terms in response but they limit keys and it is in fact against the terms of service to resell them this was upheld in some countries like Germany but valve lost in France. They got in trouble for geoblocking in the EU too with said keys. They have apparently said they will remove them entirely if they lose the US dispute.
 
Wait... You can't buy Playstation keys from third party sellers? Lmao, what the fuck, I was not aware.

Run as fast as you can from that digital ecosystem. Buy physical.
Been that way since 2019. Haven't noticed a difference except at some point instead of waiting for a sale on PSN they literally just have sales going on year round. As soon as one sale ends another starts. It's actually been better to me for a while now.

Wanted to buy Rise of the ronin but it wasn't on sale. Saw the current sales ended on like 2/13. I saw that on 2/10 so I waited. Next sale started right after and Rise of the ronin was now on sale.
 
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Clear

CliffyB's Cock Holster
It’s going to be funny Sony explaining to regulators why in EU, their first party games on PSN are more expensive than Steam

What? They are different products! Please enjoy trying to run a PS5 executable on PC or vice-versa.

And being different products they are free to price them as they see fit.

There is ZERO chance of this going anywhere because you can buy store credit vouchers, essentially a "wildcard" that allows purchasing of any title, for less than their face value which serves the same function to the consumer.

And if you want to argue that this is unfair because only Sony can issue such credit vouchers, bear in mind that any piece of software running on a Playstation HAS to be licensed by Sony. You cannot publish on their platform without their approval, and you can't circumvent their DRM without running afoul of copyright infringement.

A console is not a general purpose computing product, it exists solely to facilitate playing proprietary software. There is no possible question of this as the business model has been established in the market for 50+ years! You may as well argue that there's an expectation to be able to play Playstation Software on Nintendo platforms!
 

ArtHands

Thinks buying more servers can fix a bad patch
Steam doesn't really allow retailers like amazon to sell steam keys. They have a similar ongoing lawsuit which recently became a class action like this has:


They updated their terms in response but they limit keys and it is in fact against the terms of service to resell them this was upheld in some countries like Germany but valve lost in France. They got in trouble for geoblocking in the EU too with said keys. They have apparently said they will remove them entirely if they lose the US dispute.
That doesn’t change the point that they sell digital games on these retailers. Steam do sell digital games on Fanatical, Indiegala etc while Nintendo sell digital games on Amazon, Best Buy, Target etc

But not Sony at all.
 

ArtHands

Thinks buying more servers can fix a bad patch
Wait... You can't buy Playstation keys from third party sellers? Lmao, what the fuck, I was not aware.

Run as fast as you can from that digital ecosystem. Buy physical.

Yup, that’s how it is. Even if Steam or Eshop doesn’t discount their digital games, you can look for discount for these exactly games at other retailers.

Rise of the Ronin isn’t on discount on Steam rn, but you can grab it cheaper at Fanatical with their own 15% discount code (FANATICAL15), or 10% at Gameplanet US. Profit goes to publisher and these retailers. Steam earn 0%.

Same for Nintendo and Xbox digital games. Nintendo Eshop or Xbox store ain’t the only digital stores you can buy their digital games. Retailers (like Best Buy) and publishers also earn from selling Nintendo/Xbox digital games.

Just not Sony Playstation digital games. Been like this for years.
 

vkbest

Member
What? They are different products! Please enjoy trying to run a PS5 executable on PC or vice-versa.

And being different products they are free to price them as they see fit.

There is ZERO chance of this going anywhere because you can buy store credit vouchers, essentially a "wildcard" that allows purchasing of any title, for less than their face value which serves the same function to the consumer.

And if you want to argue that this is unfair because only Sony can issue such credit vouchers, bear in mind that any piece of software running on a Playstation HAS to be licensed by Sony. You cannot publish on their platform without their approval, and you can't circumvent their DRM without running afoul of copyright infringement.

A console is not a general purpose computing product, it exists solely to facilitate playing proprietary software. There is no possible question of this as the business model has been established in the market for 50+ years! You may as well argue that there's an expectation to be able to play Playstation Software on Nintendo platforms!
Spiderman 2 in PSN is different product than Spiderman 2 on Steam? No sense a 100% profit shop is more expensive than 70% profit it is
 

Clear

CliffyB's Cock Holster
Spiderman 2 in PSN is different product than Spiderman 2 on Steam? No sense a 100% profit shop is more expensive than 70% profit it is
Not the same item, in two different markets of different sizes in terms of addressable audience and volume of competition, hence different market value.

What's more these items were not released at the same time, so the one launching first was obviously the premium/premiere product with its success justifying the production of the second as a cost-reduced derivative over time. Again, production cost is reflected in RRP.
 

Three

Member
That doesn’t change the point that they sell digital games on these retailers. Steam do sell digital games on Fanatical, Indiegala etc while Nintendo sell digital games on Amazon, Best Buy, Target etc

But not Sony at all.
It does because again Fanatical is a reseller, based in the UK. It means nothing because Valve do not allow better prices elsewhere at actual retail in their terms. So keys are usually a result of what are called resellers buying them from cheaper regions, bundles, etc then reselling on their site which is why they are called resellers and why it cannot be stopped. Valve and some publishers have tried to stop resellers and still use geoblocked prices but lost those cases in court (bar Germany). Now we have to see what happens with the case of those developers vs Valve in the class action in the new case. If the devs win then it either means Steam will actually allow cheaper keys at retail and not just at resale or Steam stops keys entirely as they've threatened to do.
 
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Yoboman

Member
that is ientirely rrelevant tho. especially since Sony's game codes in the past were region locked, Sony could IP lock codes.

I think on Xbox at the very least, Publishers can decide to also region lock their codes or to make world wide ones.
so this isn't really possible if the publishers don't want it to happen (not sure how they work on Steam) unless the user uses a VPN that hasn't been blocked by Sony/MS... which they could btw.
It's relevant because that's how you get a $50 gift card or cd key for $40. Without these shady resellers accessing loop holes or outright fraud then you'd be paying $50 for a $50 giftcard or cd key
 

ArtHands

Thinks buying more servers can fix a bad patch
It does because again Fanatical is a reseller, based in the UK. It means nothing because Valve do not allow better prices elsewhere at actual retail in their terms. So keys are usually a result of what are called resellers buying them from cheaper regions, bundles, etc then reselling on their site which is why they are called resellers and why it cannot be stopped. Valve and some publishers have tried to stop resellers and still use geoblocked prices but lost those cases in court (bar Germany). Now we have to see what happens with the case of those developers vs Valve in the class action in the new case. If the devs win then it either means Steam will actually allow cheaper keys at retail and not just at resale or Steam stops keys entirely as they've threatened to do.

Fanatical, Gamebillet, Humblebundle etc are authorized key sellers who work with the publishers directly.

Our online store has since sold over 100 million keys to gamers in over 200 countries, all sourced from official publishers.

Our service is legal - all of our keys come directly from the Publisher. A portion of the money that you pay for the games (not to mention the lion's share) will go to the Publisher. All the games we sell are with their express permission. With us you never have to use proxy servers to activate your game, and will never get presents from Russia or Steam gifts - and therefore you don't need to worry that your key will be blocked.

All of our digital products come directly from the Publishers. We do not support grey market and code stripping practices. A great portion of the payments will go to the Publishers. With us, you never have to use VPN's to activate your game, and will never get Steam gifts. Therefore you don't need to worry that your key will be revoked. There is zero risk when activating your digital games from GameBillet.

Is this service legitimate?
Everything we do is perfectly legal. All the games we propose are validated and sold with the authorization of the publishers themselves. As a matter of fact, for every purchase you make on DLgamer, a part of the amount you pay actually goes to them. It is not necessary to use a proxy server to activate your game, which basically means that there are no risks of having your keys desactivated in the future

image.png


Valve literally said they also provide game keys for publisher to sell on other stores. What stores do you think they are referring, if not HumbleBundle or Fanatical?

Steam Keys are single-use, unique, alphanumeric codes that customers can activate on Steam to add a product license to their account. Steam Keys are a free service we provide to developers as a convenient tool to help you sell your game on other stores and at retail, or provide for free for beta testers or press/influencers.

Publishers literally advertise their games on these platforms themselves.




Ziff Davis, owner of IGN, literally own Humble store.

Focus Multimedia Ltd., the retailer behind Fanatical, is own by Fandom
 
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So keys are usually a result of what are called resellers buying them from cheaper regions, bundles, etc then reselling on their site
You are wholly confusing grey market resellers with authorised resellers, the latter, like gamesplanet, humble etc., get their keys directly from the publisher, with all proper regional pricing/activation restrictions in place.
This is literally part of steam's partner key generation service.
 

vkbest

Member
Not the same item, in two different markets of different sizes in terms of addressable audience and volume of competition, hence different market value.

What's more these items were not released at the same time, so the one launching first was obviously the premium/premiere product with its success justifying the production of the second as a cost-reduced derivative over time. Again, production cost is reflected in RRP.

Sure mate, for EU regulators will be the perfect example how Sony abusive position with PSN
 

Three

Member
You are wholly confusing grey market resellers with authorised resellers, the latter, like gamesplanet, humble etc., get their keys directly from the publisher, with all proper regional pricing/activation restrictions in place.
This is literally part of steam's partner key generation service.
I'm not, they're resellers too even though they buy keys from elsewhere. Steams ToS prevent retailers from offering keys at reduced prices.
 
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from elsewhere.
No, they get the directly from the publisher who generates them through's steam partner key generation service, which literally exists for that purpose.
Go and report steam's service to themselves if you are so deluded into believing whatever nonsense it is you believe.
They aren't anything like grey market key sellers.
 

mèx

Member
They aren't anything like grey market key sellers.
But even if it were... who cares? These big companies (Valve, Sony, Nintendo, etc.) use all possible loopholes to pay less taxes, subcontract to developing countries to pay lower salaries and who knows what other shenanigans. They try to abuse their positions as much as they can. So you should do the same to save a few bucks by buying where it's cheaper if you have the possibility to do so (even if it's a gray reseller or whatever), there is nothing wrong about it. As long as it's not stolen stuff or illegal obviously.

If someone tries to fuck you in the ass, you don't just bend over and take it. Or so I hope, but sometimes people here makes me doubt that.
 
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Three

Member
No, they get the directly from the publisher who generates them through's steam partner key generation service, which literally exists for that purpose.
Go and report steam's service to themselves if you are so deluded into believing whatever nonsense it is you believe.
They aren't anything like grey market key sellers.
Nobody is deluded, obviously keys get out into the wild through the steam partner key generation service how else would they exist? they're still resellers though. They buy the 5000 limited keys ("authorised" by the publisher but not necessarily sold by them to places like fanatical) then sell them on. Steam can't prevent this. It doesn't really allow them to compete on price though because they're not allowed to undercut steam being simply a retailer. You're not allowed to operate a business like that according to the Steam rules. If they're undercutting them then they're usually grey market keys that Steam cannot prevent.
 
They buy the 5000 limited keys ("authorised" by the publisher but not necessarily sold by them to places like fanatical) then sell them on.
...no 5000 keys is what the publisher can generate by default, but they can generate an unlimited amount more on a review bases, and even with those 5000 keys steam will check for abuse and bar any more keys being generated if they feel the system is being abused.
Yet no such thing happens, publishers generate many keys for many different authorised stores like humble or gamesplanet, and steam is happily obliging generating those keys for them because no abuse is taking place otherwise they would shut it down.
Again report steam's service to itself and see how far that gets you, since you clearly know more than they do about their own business.
 

ArtHands

Thinks buying more servers can fix a bad patch
Nobody is deluded, obviously keys get out into the wild through the steam partner key generation service how else would they exist? they're still resellers though. They buy the 5000 limited keys ("authorised" by the publisher but not necessarily sold by them to places like fanatical) then sell them on. Steam can't prevent this. It doesn't really allow them to compete on price though because they're not allowed to undercut steam being simply a retailer. You're not allowed to operate a business like that according to the Steam rules. If they're undercutting them then they're usually grey market keys that Steam cannot prevent.

These places is openly promoted by the publishers. If Steam don't allow these, the publishers wouldn't have do so.

You're allowed to operate such business. It's literally according to Steam again:

  • You should use Steam Keys to sell your game on other stores in a similar way to how you sell your game on Steam.
  • It's OK to run a discount for Steam Keys on different stores at different times as long as you plan to give a comparable offer to Steam customers within a reasonable amount of time.
 

Three

Member
...no 5000 keys is what the publisher can generate by default, but they can generate an unlimited amount more on a review bases, and even with those 5000 keys steam will check for abuse and bar any more keys being generated if they feel the system is being abused.
Yet no such thing happens, publishers generate many keys for many different authorised stores like humble or gamesplanet, and steam is happily obliging generating those keys for them because no abuse is taking place otherwise they would shut it down.
Again report steam's service to itself and see how far that gets you, since you clearly know more than they do about their own business.
What do you think happened to overfall? What exactly do you want me to report to steam and what would it change reporting something to themselves? Stop being silly. There is a court case I already linked regarding this with devs opening a class action for this very issue that you're pretending is not the case.
 
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Three

Member
These places is openly promoted by the publishers. If Steam don't allow these, the publishers wouldn't have do so.

You're allowed to operate such business. It's literally according to Steam again:

  • You should use Steam Keys to sell your game on other stores in a similar way to how you sell your game on Steam.
  • It's OK to run a discount for Steam Keys on different stores at different times as long as you plan to give a comparable offer to Steam customers within a reasonable amount of time.
This was added after the lawsuit and you missed an important part that still remains:

"If you request an extreme number of keys and you are not offering Steam customers a comparable deal, or if your sole business is selling Steam Keys and not offering value to Steam customers, your request may be denied and you may lose the privilege to request keys"
"Games and applications launching on Steam may receive up to 5,000 Default Release Steam Keys to support retail activities and distribution on other stores. After that, all Steam Key requests are reviewed on a case-by-case basis. There is no guarantee that you will be provided additional keys."

in other words don't undercut steam with these keys as a retailer or we would deny keys.
 
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ArtHands

Thinks buying more servers can fix a bad patch
This was added after the lawsuit and you missed an important part that still remains:

"If you request an extreme number of keys and you are not offering Steam customers a comparable deal, or if your sole business is selling Steam Keys and not offering value to Steam customers, your request may be denied and you may lose the privilege to request keys"
"Games and applications launching on Steam may receive up to 5,000 Default Release Steam Keys to support retail activities and distribution on other stores. After that, all Steam Key requests are reviewed on a case-by-case basis. There is no guarantee that you will be provided additional keys."

in other words don't undercut steam with these keys as a retailer or we would deny keys.

Where's the proof that this was added after the lawsuit?
Besides, the point is you can sell digital keys on authorized resellers, and that Steam allow publishers to sell digital games on resellers.

Just like Nintendo and Microsoft allowing digital keys to be sold on authorized resellers.

But not Sony.
 
What exactly do you want me to report to steam
clearly humble and gamesplanet aren't authorised key sellers according to you, so go report to steam that every publisher selling there is abusing the system and have them barred from generating any more keys.
Where's the proof that this was added after the lawsuit?
It wasn't he's full of shit as usual, the keys documentation has existed at least since 2017, they only changed the wording a bit in 2023 so it's more clear and also updated the default number of keys to 5000 instead of zero.
 

Three

Member
clearly humble and gamesplanet aren't authorised key sellers according to you, so go report to steam that every publisher selling there is abusing the system and have them barred from generating any more keys.
Humble and Gamesplanet don't generate the keys, Valve does. Clearly you don't know what you're talking about.
 
Humble and Gamesplanet don't generate the keys
....nobody is saying they do, what are you even arguing now? This is about having keys on legitimate, authorised stores, which steam allows, unlike playstation apparently according to massaschade.
The point was that there's a difference between grey market sellers and authorised sellers, who get their key straight from the publishers with all regional restrictions and pricing intact, none of that nonsense you are peddling of grouping them all together where they all get their keys from dubious, cheaper, ww region activated sources and then reselling them for all the profit.

Steam has zero problem with publisher selling on and AND ADVERTISING FOR, authorised sellers like humble or gamesplanet, because there's no abuse of their system of key generation, if there was they'd be barred.
So again, go report them to steam if you're so convinced that they are abusing the system by selling on these different, authorised, stores, they'll point and laugh at you and probably ban your account for trolling.
 

ArtHands

Thinks buying more servers can fix a bad patch

The github link cited in that link, also indicated that selling on other sites is fine even before the words were changed.


These are what were written before the amendment.
  • "Steam keys are meant to be a convenient tool for game developers to sell their game on other stores and at retail. "
  • "This is the most common type of key on Steam, which is usually tied to a store or Steam Key package. These keys are appropriate for retail boxes or sales on other sites. "
  • "It's OK to run a discount on different stores at different times as long as you plan to give a comparable offer to Steam customers within a reasonable amount of time."
Not that it matter. Because Steam is fine with these stores selling digital Steam keys now. Just like Nintendo and Microsoft do too.

But not Sony.
 
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