Hello from Amazon.com.
Thanks for writing to us about the recent price change on "Personal Trainer: Cooking".
I understand you bought this item from us just recently at a different price. Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website. We no longer offer price guarantee policy on our web site after September 01, 2008.
While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.
I understand that you are greatly disappointed by knowing there will be no price guarantee for the orders placed after September 01, 2008.
Customer feedback like yours is very important in helping us continue to improve the selection and service we provide. I'm adding your comment to a list of customer suggestions which we will consider as we plan further improvements.
If you are not satisfied with this purchase, you may return the item for a full refund. Just visit our online Returns Center, which will guide you through the process and even give you a printable return mailing label:
