A witness named Deidre Lykins described what she saw and heard in a long post on Facebook, which has been shared nearly 43,000 times:
"I was taking a pic of the female gorilla, when my eldest son yells, "what is he doing? " I looked down, and to my surprise, there was a small child that had apparently, literally "flopped" over the railing, where there was then about 3 feet of ground that the child quickly crawled through! ! I assumed the woman next to me was the mother, getting ready to grab him until she says, "Whose kid is this? " None of us actually thought he'd go over the nearly 15 foot drop, but he was crawling so fast through the bushes before myself or husband could grab him, he went over! The crowed got a little frantic and the mother was calling for her son. Actually, just prior to him going over, but she couldn't see him crawling through the bushes! She said "He was right here! I took a pic and his hand was in my back pocket and then gone!" As she could find him nowhere, she looks to my husband (already over the railing talking to the child) and asks, "Sir, is he wearing green shorts? " My husband reluctantly had to tell her yes, when she then nearly had a break down! They are both wanting to go over into the 15 foot drop, when I forbade my husband to do so, and attempted to calm the mother by calling 911 and assure her help was on the way."
"The mother was not negligent and the zoo did an awesome job handling the situation!" Lykins wrote.