If you ordered during Ninostarter & live in United States most people got the game.
People ordered after they re-started pre-orders again including Canada this time & most having problems.
I think that's the bulk of the problems.
Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
If you ordered during Ninostarter & live in United States most people got the game.
People ordered after they re-started pre-orders again including Canada this time & most having problems.
I think that's the bulk of the problems.
Ok, searched the spam and is there since yesterday
Now at least i know i failed
DS version it is then
, they just lost a sale-Club Namco takes a bunch of orders last year, closing orders in September.
- they announce they found a few extra and will take additional orders on Jan 17th. Orders go up, people place orders, orders stay up for ~2 hours which seems overly long.
- it becomes widely believed hey oversold on the 17th.
- lots of billing shenanigans ensue as they can't change payment information on an order once it's placed.
- orders start shipping, finally, on the 23rd in seeming random order.
- A ton of people get an email on the 23rd letting them know there was an issue with overselling, and their orders are going to be cancelled in the next 48 hours. Not just people from the 17th. They are given a 20 coupon for their troubles.
- cancellees call Digital River and are assured their orders are fine, the email was in error.
- supervisors eventually begin stating the cancellations are true.
- at 3 am on the 24th a link for the CE goes live on the website which anyone can use. Many do, using their 20 coupons from the earlier email.
- those orders go out on the 24th, while orders from the 17th and before still sit in process, awaiting cancellation. Random orders from the 17th have shipped, but it is not FIFO at all.
It's not the same game, why wouldn't you just go out and get the standard one?Ok, searched the spam and is there since yesterday
Now at least i know i failed
DS version it is then
Because i somehow lost the desire to play the PS3 version
Why give my money to thieves ? They still have my cash, i dont respond well to fraud like that
I can do without their game for sure
DS version has the book; I'll probably end up getting that and getting the PS3 version after a pricedrop.
thank ya, guvnah's. Very nice summaries
i mean how hard is it to call the place manufacturing these and getting a firm number on how many orders you can fulfill before you sell out
i mean, that basically seems like the smart thing to do since phones were invented back in the 1800s
i mean how hard is it to call the place manufacturing these and getting a firm number on how many orders you can fulfill before you sell out
i mean, that basically seems like the smart thing to do since phones were invented back in the 1800s
Digital River's terribly built software meant old orders were randomly canceled, sometimes for no discernable reason, there is seemingly no rhyme or reason to how the 1/17 orders are canceled or fulfilled despite the fact they should've known they went overstock immediately and canceled by release, everyone has to wait until the day after release MINIMUM to know whether the order is coming for them or is canceled, Digital River starts saying those canceled emails were sent in error only for the game to pop back up on the site for people to buy through a sneaky link, DR CLAIMS those are being canceled but they're apparently being shipped out, and now Namco's having a give away on WEs when this mess hasn't been sorted out. Oh, and all orders seem to be shipped out at random, with shipping speed or time of order seemingly non-factors.
And I'm just touching the surface with a hastily written summary.
EDIT: Beaten pretty badly. But, yeah, it's a clusterfuck.
Reluctant-Hero
Member
You're upset, WE GET IT. A lot of people are upset, but your posts aren't helping anymore. Maybe it's time that you act on the post you made three hours ago?
Huh? This doesn't make a lick of sense. Whichever version you order, Namco Bandai will still get your money. So who are you exactly standing up against?
zeopower6
Member
Well, at this rate, I don't know if we will get it at a cheaper price unless you mean like 2 years down the line.
Huh? I thought just Level 5 published the DS one?
The fact I'd be blaming Digital River more meant I'd still buy their game. But not right away, certainly not for full price anyway, and I'd have to be tempted on a damn good LE for Dark Souls II to bother with this again, and that's half loving the series and half because they'd probably make it console exclusive so I'd just day 1 the PC version digitally.
Right now they have my 120$ and i get no game
I dont want any other version, so normally they should not get my money at all, yet they never added them back to my bank account
I dont care if it is legal practice or not, as far as i am concerned i miss money for nothing
That probably means they're finally doing cancellations in their actual fulfillment software.
The anger lmao
I'm not sure if these have been posted (the thread is moving so quickly):
It's up on IGN: Ni No Kuni and the Wrath of the Horrible PR Disaster
And Kotaku: Some People Who Pre-Ordered Ni no Kuni Are Having Issues Getting The Game
It's up on IGN: Ni No Kuni and the Wrath of the Horrible PR Disaster
And Kotaku: Some People Who Pre-Ordered Ni no Kuni Are Having Issues Getting The Game
Not really, people who ordered within the first minute of the link going up have gotten cancellation notices
Like me. And people that ordered later are getting copies.
Cyberman65
Member
I just got that to. I really don't understand whats happening.
zeopower6
Member
They're trying to backtrack and deleted the links to the Ni no Kuni regular and Wizard's Edition from the site so you can't even look at their item pages. However, the page is still up and read "In Stock" -still- about a few hours ago but was recently changed to OUT OF STOCK.
http://store.namcobandaigames.com/store/namcous/en_US/pd/ThemeID.24355600/productID.253168700
This is pretty blech, lol.
Edit:Actually though, if you log in, it says IN STOCK but if you log out it says OUT OF STOCK.
http://store.namcobandaigames.com/store/namcous/en_US/pd/ThemeID.24355600/productID.253168700
This is pretty blech, lol.
Edit:Actually though, if you log in, it says IN STOCK but if you log out it says OUT OF STOCK.
Remember when I said this less than a half hour ago?
Just got a cancellation notice! Woo-hoo! Time to pay them another phone call.
And that creates an extra problem
IMO they should already be in that factory printing extra copies right about now
I have responded that i "require the item i ordered", so they better get to work
I just got that email too. I heard about how bad Digital River was before placing my order, but I didn't expect the situation to become this bad. Meh.
doctorcdcs
Member
I have a feeling that namco bandai might do a reprint of the WE because of all of this silliness that's happening.
Cbajd5
Member
And that's not a guarantee either, as I ordered once it went up through a reload, and I got a shipping notice with "order completed" on the site. It really does seem like they just picked people at random on that day to fulfill orders for.
Midnight Phoenix
Member
Yep. They start to send cancellation mails I got one:
Thank you for ordering from Namco Bandai Games America. At your request or at the request of the fulfiller and/or manufacturer, the following was cancelled from your order:
Product Name Qty Ordered Reason for Cancellation
SOLD OUT! N 1 Other
Order ID: xxxxxxxxxxxxxxx
Order Date: January 17, 2013
Thank you for ordering from Namco Bandai Games America. At your request or at the request of the fulfiller and/or manufacturer, the following was cancelled from your order:
Product Name Qty Ordered Reason for Cancellation
SOLD OUT! N 1 Other
Order ID: xxxxxxxxxxxxxxx
Order Date: January 17, 2013
Just as they were packing it the guy that was doing it decided he wanted it. So he took it, and they canceled your order.
I almost expect that to actually have happened.
good, other places have reported this too. the more people know the better.
The fact that they have to provide a valid reason and say "other" means that we can demand a copy imo
There is no physical disaster involved, they can just start printing extra copies and fullfill the orders as they ought to
I just got this email as well.
More than 200 copies for $400, dafuq!? Sorry if this link is a repost.
http://www.ebay.com/itm/NEW-NI-NO-K...6873?pt=Video_Games_Games&hash=item4168f64f59
http://www.ebay.com/itm/NEW-NI-NO-K...6873?pt=Video_Games_Games&hash=item4168f64f59
evil_ash_xero
Banned
I still don't have anything. No UPS tracking. No e-mails one way or the other.
What the fuck man?
What the fuck man?