It's still something that costs them money. It's not reasonable to expect sega who's been struggling to spend money on this minor of a patch. I'm not sure what's so confusing about that.
Patches don't cost millions of dollars. You sound like you're excusing sloppiness by saying "well, they're in financial trouble."
Fuck that. Issues like this are not going to improve their future prospects.
The money for a patch that provides the same control as the source of the port is not a lot to ask for. It does a lot for those who are fans of NiGHTS, and it does a lot to increase confidence in future HD remixes from Sega.