That's odd, even in this case, they usually transfer your saves over anyway.
I don't see how they could?
In my pics, my Switch was bending or already bent. I don't know, other than its bent.
I called NoA, who pleasantly offered that I send the system for repair. I asked, if they cannot repair what happens? The rep stated I would receive a remanufactured version. Basically a nicer way of saying refurbished, with some new parts.
I declined.
I asked for advance replacement instead. What that means:
They are sending me a completely NEW neon Swtich, which is already on its way via 2 day air. It cost me $299.00 for this option. I will receive new Switch and I then send them my bent Switch. When they receive bent Switch (must be within 30 days), they then begin their process of reimbursing me back my $299.00 (less shipping mine to Nintendo).
If they don't receive my old Switch, they keep the $299.00.
I realize I will lose my saves; but I did not want someone else's former problem Switch - when I bought it New on 3/3.
Hopefully this one won't have a curve lol