Nvidia responds to GTX 970 memory issue

BUT, my faith in Nvidia is gone. I won't ever buy early on hype from them again. My past four cards have been Nvidia's but from now on they get extreme scrutiny from me. Most likely I'll only ever buy cards that have been out for over a year and proven via in depth reviews and tests.

In short, they've pissed me off.

That will imply only buying cards that have been replaced already, more or less. 12 month window is a tad overkill, methinks.
 
In short, they've pissed me off.

Yep. I don't blame you.

I really don't think nVidia is likely to do the same thing twice. I think they will double check their information relative to specifications before they release it.
 
My initial plan was to get one now(which I did), and maybe SLI it later on, but that was largely because of Nvidia's claims about having dual GPU VR rendering, which they've conveniently not said a damn thing about since! lol

Yeah... about that, an Oculus dev on reddit recently stated he's not seen anything at all about Nvidia's VR initiative, while AMD's VR with Mantle was incredibly promising.
 
Yeah... about that, an Oculus dev on reddit recently stated he's not seen anything at all about Nvidia's VR initiative, while AMD's VR with Mantle was incredibly promising.
Not that I doubt you, but do you have the source? I usually try and keep up with the Oculus Reddit, but this must have slipped by me. Wouldn't mind reading the conversation.
 
The German website computerbase.de did some testing.

They showed that games will stutter heavily or freeze if you force them to use the slow memory.
1080p gamers are most likely not affected (yet). SLI and/or multi-monitor users will suffer from problems much more often.

Case in point:
http://www.computerbase.de/videos/2015-01/gtx-970-vs-gtx-980-2-monitore-far-cry-4/
FarCry 4 before and after (51s) connecting a second monitor. Second monitor is showing aero desktop.
http://youtu.be/MTYd9_fe4iI?t=57s
Talos principle long duration freezes

Ouch. Hopefully by staying in 1080p on one monitor I can get some mileage out of the card since the independent retailer I bought it from won't accept returns because "it's not their fault".
 
Not that I doubt you, but do you have the source? I usually try and keep up with the Oculus Reddit, but this must have slipped by me. Wouldn't mind reading the conversation.

http://www.reddit.com/r/oculus/comments/2stxxt/amd_to_share_lowlatency_vr_gpu_rendering_tricks/

From what I'm reading here it seems like Nvidia is doing the usual solo thing while AMD is working with Oculus and devs openly.

I also think it's pretty worrying that Oculus isn't up to date with what Nvidia is doing with VR either...
 
Not that I like to call myself a fanboy but as a huge Nvidia fan this has turned me off by a lot. I would have gotten a 290x if I hadn't spent 700 pounds on a Gsync monitor. At least I'm still happy with this card though but I guess no more 4k downsampling for me. That explained why some games stuttered so damn much.
 
http://www.reddit.com/r/oculus/comments/2stxxt/amd_to_share_lowlatency_vr_gpu_rendering_tricks/

From what I'm reading here it seems like Nvidia is doing the usual solo thing while AMD is working with Oculus and devs openly.

I also think it's pretty worrying that Oculus isn't up to date with what Nvidia is doing with VR either...
Really interesting, thanks. I somehow had the assumption that Nvidia were actually working somewhat closely with Oculus, but it appears that isn't even close to the truth.

Well hey, I'm not one for brand loyalty, so I'll be happy as a clam to upgrade to an AMD GPU later this year or early 2016 if they're bringing worthwhile improvements to VR, which is basically my main focus for my future upgrade plans.
 
Sorry I haven't been following this issue 24/7, I guess I'm just too stupid.

Well maybe you should follow the issue you comment on?

And it's not only you I mean when I'm saying that the stupidity of comments on the matter is through the roof here.

People are seriously exchanging a better performing, quieter and cooler card for a worse one because it has 0.5 GB more RAM? Even though up until now there is no solid evidence that these additional fast 0.5 GBs help anywhere at all. The only resolution where 290X goes ahead of 970 in benchmarks is 4K and both cards aren't up to this job since there won't be even 30 fps there even in today's titles which consume less than 3 GBs of VRAM.

People are planning to game in 1080p and they opt for a slower card with 4GBs instead of a faster card with 4 GBs (yeah, 970 still have 4 GBs RAM and it can use them all and not having them would actually be worse for several reasons).

People are opting for a 980 which is like 20% faster for 50% more money even though there is no evidence of any sort that 4 GBs won't ran out at the same time as 3.5 GBs will or that both cards simply won't be able to handle the shader load.

People are posting videos with stuttering in SLI setups saying that this is 970s fault even though anyone who ever had any kind of SLI / CF config knows that these are prone to stuttering and microstuttering no matter what number of VRAM the cards have.

People seem to be unable to read when NV's representative clearly says that the driver's memory allocation algorithms are heuristic meaning that they are generic and will work with any application requesting access. Sure there's always room for improvement. AMD have churn out more than twice a driver which significantly improved their memory allocation on cards which did not have different performing memory on them. NV have made the same several times. What they will be doing for 970 with the drivers does not differ at all from what both of them have been doing for ages.

People are saying that performance is irrelevant and what matters is that NV lied to us - NV doesn't have to tell us jack shit, it's their decision to disclose any information on the underlying architecture. We have very limited number of ways to confirm if what they're telling us is true at all. Same goes for AMD, Intel, Apple, etc. The only thing that matters is the consumer qualities of a product, not some random numbers the companies are throwing at us.

Now some guy have his display flickering - that's because of 970s memory partitioning of course! For fucks sake...

Anyway, I'm a (disappointed) owner of a 970, and while it's working great most of the time, I've noticed some random stutter when I use DSR at 4K on old games, I thought that shouldn't happen (being old games), but now I think I know the reason...
You've pushed the card to 4K resolution and it stutters because of the memory config? Did you try to find out how the same game at the same settings perform on a 980?

There's too much assuming going on over that issue.
 
I don't know how much can you overclock the 290x, but I know that you can surpass the perfomance levels of a stock 980 fairly easy without going nuts on temp and power.

perf_oc.gif

temp.gif

Here, I saved you some work.

perf_oc.gif

temp.gif

power_peak.gif
 
Well maybe you should follow the issue you comment on?

And it's not only you I mean when I'm saying that the stupidity of comments on the matter is through the roof here.

People are seriously exchanging a better performing, quieter and cooler card for a worse one because it has 0.5 GB more RAM? Even though up until now there is no solid evidence that these additional fast 0.5 GBs help anywhere at all. The only resolution where 290X goes ahead of 970 in benchmarks is 4K and both cards aren't up to this job since there won't be even 30 fps there even in today's titles which consume less than 3 GBs of VRAM.

People are planning to game in 1080p and they opt for a slower card with 4GBs instead of a faster card with 4 GBs (yeah, 970 still have 4 GBs RAM and it can use them all and not having them would actually be worse for several reasons).

People are opting for a 980 which is like 20% faster for 50% more money even though there is no evidence of any sort that 4 GBs won't ran out at the same time as 3.5 GBs will or that both cards simply won't be able to handle the shader load.

People are posting videos with stuttering in SLI setups saying that this is 970s fault even though anyone who ever had any kind of SLI / CF config knows that these are prone to stuttering and microstuttering no matter what number of VRAM the cards have.

People seem to be unable to read when NV's representative clearly says that the driver's memory allocation algorithms are heuristic meaning that they are generic and will work with any application requesting access. Sure there's always room for improvement. AMD have churn out more than twice a driver which significantly improved their memory allocation on cards which did not have different performing memory on them. NV have made the same several times. What they will be doing for 970 with the drivers does not differ at all from what both of them have been doing for ages.

People are saying that performance is irrelevant and what matters is that NV lied to us - NV doesn't have to tell us jack shit, it's their decision to disclose any information on the underlying architecture. We have very limited number of ways to confirm if what they're telling us is true at all. Same goes for AMD, Intel, Apple, etc. The only thing that matters is the consumer qualities of a product, not some random numbers the companies are throwing at us.

Now some guy have his display flickering - that's because of 970s memory partitioning of course! For fucks sake...
Am I taking crazy pills? There has been ample evidence of the 970's degraded performance when using both memory pools, with direct comparison to the 980. And not just in crazy SLI or 4k setups.

For the record, I'm not trading my 970 because to me there isn't a desirable alternative. But the people changing up aren't doing it for an extra 0.5GB. They're doing it for a card that performs consistently across its entire memory pool.
 
It seems to me that AMD and Nvidia are neck to neck, which is healthy competition. Has it been like that for long? I'm curious what each company's GPU market share compares.

Yes. In raw performance terms they've been trading blows for years AMD has generally edged it but Nvidia has the more varied and mature software ecosystem in their favour.

So is there a possibility that Nvidia can close of the last 0.5GB ram with drivers or is that impossible?

They can't.
 
It seems to me that AMD and Nvidia are neck to neck, which is healthy competition. Has it been like that for long? I'm curious what each company's GPU market share compares.
In terms of 970 vs 290X, they are very close. 290X performs better at 4K and with most Mantle situations, while 970 seems to edge it at 1080p.
 
It seems to me that AMD and Nvidia are neck to neck, which is healthy competition. Has it been like that for long? I'm curious what each company's GPU market share compares.

Nvidia has always had a much larger market share than AMD (currently it's around a 70/30 split), even when AMD had a better performing card. This was (and still is) mostly the result of Nvidia's much more aggressive marketing; AMD/ATI didn't really 'do' game developer relationships until 2010 or so.

As a result, there's still a significant amount of PC gamers that think if a game is Nvidia sponsored, it will only perform adequately on Nvidia hardware.

I don't think this will ever change unless Nvidia makes another Fermi-esque blunder.
 
Nvidia has always had a much larger market share than AMD (currently it's around a 70/30 split), even when AMD had a better performing card. This was (and still is) mostly the result of Nvidia's much more aggressive marketing; AMD/ATI didn't really 'do' game developer relationships until 2010 or so.

As a result, there's still a significant amount of PC gamers that think if a game is Nvidia sponsored, it will only perform adequately on Nvidia hardware.

I don't think this will ever change unless Nvidia makes another Fermi-esque blunder.

Well I'm sure the 970 blunder is making a dent in changing that. AMD is sure trying to use it to their advantage in marketing. It had an effect on me for sure. I'm suddenly learning new info and positive about AMD's products.
 
That will imply only buying cards that have been replaced already, more or less. 12 month window is a tad overkill, methinks.


Yep, precisely. It's how I usually buy games and adopt tech: behind the curve. This time I rushed into the 970 mainly because Elite Dangerous was coming out and I wanted to buy a larger 1080p monitor for it, and my old 560Ti just wasn't going to cut it. All of the rave reviews, I succumbed to the hype pure and simple. And now I regret it, lol.

I'll stick to my behind the curve rule from now on. It's both frugal and smarter IMHO.
 
Nvidia has always had a much larger market share than AMD (currently it's around a 70/30 split), even when AMD had a better performing card. This was (and still is) mostly the result of Nvidia's much more aggressive marketing; AMD/ATI didn't really 'do' game developer relationships until 2010 or so.

As a result, there's still a significant amount of PC gamers that think if a game is Nvidia sponsored, it will only perform adequately on Nvidia hardware.

I don't think this will ever change unless Nvidia makes another Fermi-esque blunder.

What's the Fermi blunder? Just curious because I've not heard of it and I'm still running an old 580 which is Fermi if I'm correct.
 
I love my 970 I really do as i only game at 1080p and i bought the card simply on the performance in reviews and the praise it got on GAF

**Rant**

But Nvidia for **** sake its been 2 weeks of this nonsense put out an official statement on your official site and explain things to people and if needed facilitate returns for people who wish to return the card

Do not leave loyal customers in the dark and fighting for returns

Just Explain like has been explained on 3rd party sites what the architecture of the 970 is and set the damn record straight and MAN up so we can all get on with our lives

I MEAN WE GET BETTER CUSTOMER RESPONSE FROM UBISOFT

**Rant Over**
 
Thank fook you've been banned you absolute cretin.

Edit:



Thank you for the ban.

--

On topic:

I really, really think this 3.5VRam was the cause of my screen flickering, I've had it with two different 970s too

I get those two, it will flicker like crazy when launching FC4 for example on my dual screen setup and it does when alt-tabbing too.
On top of that I get heavy screen tearing browsing through my Steam titles using the image grid view.

I never had these issues with my 670's.
 
Weird to read that Nintendo Youtube program and this thread simultaneously. In the Nintendo thread defending Nintendo is the right thing to do and people disagreeing with that are supporting piracy or abusing Nintendo's property but here saying anything in Nvidia's defense is being a corporate puppy. I know it's not exactly the same situation but calling people bringing rationality into this topic corporate this and that is a bit much.

I do really wonder how Nvidia is going to handle this though. Perhaps they are just waiting it out but that would really suck and be a real hit to their credibility. Worldwide recall is probably out of the question anyway due to logistics. Tough situation. I also do own a 970 and have hit the 3.5GB limit in multiple games at 1080p and whether it's related or not, have had major 1-2sec performance issues (fps dropping down to 5-10) in Dying Light and Evolve (beta) recently.
 
Yep, precisely. It's how I usually buy games and adopt tech: behind the curve. This time I rushed into the 970 mainly because Elite Dangerous was coming out and I wanted to buy a larger 1080p monitor for it, and my old 560Ti just wasn't going to cut it. All of the rave reviews, I succumbed to the hype pure and simple. And now I regret it, lol.

I'll stick to my behind the curve rule from now on. It's both frugal and smarter IMHO.

I usually wouldn't jump on anything when it's released, but upgrading from my 780 made sense - sold it on eBay and I didn't have to spend any money. It performs better and it didn't cost me anything.

Am I disappointed about the situation? Yeah. Do I regret getting my 970? Definitely not. In the end, the 970 is still a great card but I am hesitant to proceed with my original plan to go SLI this summer and will probably get a new CPU instead.
 
What's the Fermi blunder? Just curious because I've not heard of it and I'm still running an old 580 which is Fermi if I'm correct.

Nvidia's 480/470 series was 7 months late, used ~100w more power, was more expensive and barely outperformed AMD's 5800 series.

That was probably the only time when AMD took back a significant amount of market share from NV.
 
Nvidia's 480/470 series was 7 months late, used ~100w more power, was more expensive and barely outperformed AMD's 5800 series.

That was probably the only time when AMD took back a significant amount of market share from NV.

Ah ok, glad I didn't buy a 480 like I was considering back then, though I'd be surprised if the 580 doesn't also have a pretty massive power draw. Performs pretty well still at least. I was thinking of buying a 970 at first as well as an intermediate upgrade whilst waiting for Pascal. Seems I've been getting lucky on dodging Nvidia shaped bullets, but I'm gonna be keeping a close eye on their releases now instead of just jumping on the one with specs that suit me.
 
Weird to read that Nintendo Youtube program and this thread simultaneously. In the Nintendo thread defending Nintendo is the right thing to do and people disagreeing with that are supporting piracy or abusing Nintendo's property but here saying anything in Nvidia's defense is being a corporate puppy. I know it's not exactly the same situation but calling people bringing rationality into this topic corporate this and that is a bit much.

I do really wonder how Nvidia is going to handle this though. Perhaps they are just waiting it out but that would really suck and be a real hit to their credibility. Worldwide recall is probably out of the question anyway due to logistics. Tough situation. I also do own a 970 and have hit the 3.5GB limit in multiple games at 1080p and whether it's related or not, have had major 1-2sec performance issues (fps dropping down to 5-10) in Dying Light and Evolve (beta) recently.

i don't think people are hating on those coming to nvidia's defense so much as they're calling out the people who seem to be doing nothing but frustratingly denying that there's any issue at all or that the issues that do exist shouldn't matter for whatever nonsense reason. i've said multiple times that the 970 is the current price/performance king even though i've had one, traded to the 980 and would strongly not recommend anyone purchase a 970 unless they really, badly needed a video card for whatever reason and couldn't afford a 980. wait for the next iterations or see what happens further into it's life.

i think nvidia's a great company, i didn't even really even consider the 290 when looking into upgrading. the 9xx cards are amazing but they fucked up the 970 in the ways you describe in your post. they need to step up and admit it and tell the people who bought the cards what their plan is, even if it is, as it seems it is right now, to do nothing.
 
Yep, precisely. It's how I usually buy games and adopt tech: behind the curve. This time I rushed into the 970 mainly because Elite Dangerous was coming out and I wanted to buy a larger 1080p monitor for it, and my old 560Ti just wasn't going to cut it. All of the rave reviews, I succumbed to the hype pure and simple. And now I regret it, lol.

I'll stick to my behind the curve rule from now on. It's both frugal and smarter IMHO.

Pretty much my story as well. Going to stay behind the curve going forward so I'm not disappointed or screwed over.
 
Nvidia's 480/470 series was 7 months late, used ~100w more power, was more expensive and barely outperformed AMD's 5800 series.

That was probably the only time when AMD took back a significant amount of market share from NV.

Probably the most recent but tbf the Radeon 9700/9800 and 9500/9600 were wildly successful too. But yeah, those are really the only times AMD gained a lot of marketshare vs. nVidia.
 
so unless they offer something I am stuck with the card, or I pay 200+ to step up to a 980.... with an i5 2500k I think that would be overkill, and since I will make a new build maybe next fall, spending the extra 200 on the 980 now would be better spent in 2 years (or whenever Fallout 4 comes out!), on a card then.

Still feel a bit burned but I came from a 570, so a 970 was quite a leap, and I got $50 off it with a gift card...

still shitty thing to do nvidia.
 
I love my 970 I really do as i only game at 1080p and i bought the card simply on the performance in reviews and the praise it got on GAF

**Rant**

But Nvidia for **** sake its been 2 weeks of this nonsense put out an official statement on your official site and explain things to people and if needed facilitate returns for people who wish to return the card

Do not leave loyal customers in the dark and fighting for returns

Just Explain like has been explained on 3rd party sites what the architecture of the 970 is and set the damn record straight and MAN up so we can all get on with our lives

I MEAN WE GET BETTER CUSTOMER RESPONSE FROM UBISOFT

**Rant Over**
I absolutely agree and your statement really isn't too hyperbolic. It's not asking a lot for NVIDIA to help its loyal customers out who spend more money than we like to admit to anybody on graphics cards, processors, and other components for enthusiast level computers.

I'm not going to jump to conclusions and assume anything but the silence on this issue from the leader in the industry on this subject is either arrogant or complacent or outright ignorant. As upsetting as this whole thing is I don't even really mind upgrading to the better cards but this kind of communication and issue at hand really leaves a bad taste in my mouth and I've done nothing but support the Green Team for the last 4 years. I'm not biased but this is unacceptable to me.
 
Yep. I don't blame you.

I really don't think nVidia is likely to do the same thing twice. I think they will double check their information relative to specifications before they release it.

More dissapointing to me is current backpeddaling on promises after this happed and lack of official apology.
 
Holy shit, as a spaniard, I would never have guessed I would see one day a video of "El Risitas" in GAF. And much less on an Nvidia thread lol

It works perfectly, even if he is talking about Paellas and going to Seville lol

That video has been posted at least a dozen times already in all the different threads here. I saw it when it had 500 views, now it has 75K. It's gone viral, so seems like it will be reposted every page :P
 
That video has been posted at least a dozen times already in all the different threads here. I saw it when it had 500 views, now it has 75K. It's gone viral, so seems like it will be reposted every page :P

Make that 85k. I think every GAFer has watched it at least a dozen times each.
 
More dissapointing to me is current backpeddaling on promises after this happed and lack of official apology.

100% agree. This has always been a matter of principal for me personally and this is not a not great response from Nvida. As consumers we shouldn't have to put with this, but as our friend Angrypuppy was so keen on saying there isnt a better option out there currently, with all due respect to AMD, so I'm sure this is playing into the advice that their legal and PR departments must be giving to stay silent and see what the impact to sales are.
 
Nvidia has always had a much larger market share than AMD (currently it's around a 70/30 split), even when AMD had a better performing card. This was (and still is) mostly the result of Nvidia's much more aggressive marketing; AMD/ATI didn't really 'do' game developer relationships until 2010 or so.

As a result, there's still a significant amount of PC gamers that think if a game is Nvidia sponsored, it will only perform adequately on Nvidia hardware.

I don't think this will ever change unless Nvidia makes another Fermi-esque blunder.

Better marketing is just simple excuse and denial of real reason- what Nvidia has going for it is years of positive user experience and generally good track record of succesfull products (FX series and gtx 480 being exceptions here). And even when Nvidia had a dud it quickly recovered and turned it into powerhouse - fx 5x00 was followed by 6800/6600, 480 changed into 580.
ATI was on good road to change that image after 9500/9700 but then 2900 series happened and a series of better or worse cards followed it - even when hardware was good like in 58x0 days it was held back by drivers.
 
Top Bottom