Well, then he must have extraordinary aim
I mean, okay, I've gotten her with some characters, but it feels like she has a very easy escape route by just flying up. Maybe Soldier and McCrees don't have as much of a problem, but landing 2 arrow shots with Hanzo on a character that can move in any directional dimension at any time with no conserved momentum isn't easy. If it were, Pharah wouldn't be as big a problem on consoles as she is, and she atleast has some commitment to momentum and no healthbar that isn't constantly regenerating.
That explains it better, yeah. Soldier the long range, sustain hitscan is gonna have less of an issue targeting her. I don't play much soldier, so I just have a much harder time dealing with her.