I gotta say, I'm kinda sad that no one's used #hardinlied since like... March. But on the other hand, and I'm sorry for neglecting the thread this a.m. (hahahahaha...orz) but if there's anything else you want cleared up, I'll try to address.
I hope we didn't make anyone lose an Avatar bet this a.m.
Guilty as charged. I try to be civil and positive, but I'm human. I have bad days. People rustle my jimmies and I go off on them over email or twitter. I'm sure this is the exact opposite of what you'd learn in an academic class about PR/marekting, but my personal PR philosophy is that the more people recognize that you're actually human, the less abusive they get. (Esp. if you respond w/ a tirade of swears about their bullshit).