Is anyone else incredibly dissatisfied with Niantic's response to everything? I'm sure it's been posted already, but just in case, from their Facebook:
Despite being a small company, their PR manages to sound just as empty and vague as a major publisher. A few specific gripes:
The original feature, although enjoyed by many, was also confusing and did not meet our underlying product goals. It wasn't confusing, though. In fact, it was incredibly simple - a game of hot/cold really, but with footprints - and it worked. The only time tracking worked at all was in the very beginning, and they removed it. Niantic should just explain why they changed the GPS from street level to city level (which caused the three-step glitch in the first place), even if it is just for security. Admitting to mistakes isn't wrong.
We have limited access by third-party services which were interfering with our ability to maintain quality of service for our users and to bring Pokémon GO to users around the world. The only thing those third-party services did for GO is improve the quality of the experience as a whole, especially thanks to the issues pushed forward from Niantic themselves. It made tracking a possibility when Niantic gave none. They never seemed happy with the apps existing, of course, but to lack the understanding as to WHY they exist in the first place is just mindblowing.
Niantic is a business, so it is understandable why they would push updates that aid in monetization (Pokemon being harder to catch, being farther away on the screen, Stops giving fewer items, etc), despite how counter-intuitive it may be to the dedicated players. It just feels a tad disheartening, I suppose.