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Sold my PS4 on eBay to cover my Pro, buyer is claiming it's console banned, what do?
- Thread starter Vashetti
- Start date
Hairsplash
Member
Wow, never thought of that... good idea.
AllBusinessJr
Member
Unlikely that they'd honor such a request for a carpet of reasons.
All he has to say is it was stolen.
Hairsplash
Member
The serial number one for a ps4 is a "MB" number... on the ps4pro it is a "MC" number... (this thread prompted me to take photos of my ps4's units and the boxes serial numbers)
demigod
Member
Goodluck with that.
SRTtoZ
Member
Because he signed his life over to Ebay the minute he accepted their ToS.
StrongBlackVine
Banned
I would refuse to refund the money regardless of what they rule even it meant losing my account. It happened to me in the past(with a phone) and I did exactly that. I took a while, but I eventually won and got my account reinstated without refunding the scammer.
Really? How do people not think about their safety?
MastaKilla
Member
Shit, i was going to sell my console on ebay too. What other options do i have? I really don't want amazon credit.
You can try your luck selling it over at the B/S/T thread. Craigslist isn't awful either if you follow the general safety guidelines.
Alternatively, you can wait for a trade-in bonus event at GameStop or BestBuy. They happen every now and then, and it's generally not bad at all if you're not opposed to credit specific to those two stores. Amazon's trade-in system is more strict in terms of requirements when it comes to consoles.
I cannot recommend eBay due to how unfriendly it is to sellers as you can see in this very thread.
I'd like to hear how you won, sometime!
I sold my PS4 on ebay and had zero issues. I'm in UK if that makes any difference.
Still no response. I have five days until the refund is forcibly taken.
How long should I wait until I unload all the information I have into the Return section? Or should I contact eBay separately first?
Would appreciate advice on plan of action. I'm going to adapt a suggestion from earlier in the thread where someone typed me out a great response where I explain to the buyer that he's free to return the console, but that I will only accept the original console and that any tampering or sending a different console will result in police action, as of course I have his name and address. This will of course be after I provide all the Sony evidence and give him the opportunity to cancel his return/refund request.
How long should I wait until I unload all the information I have into the Return section? Or should I contact eBay separately first?
Would appreciate advice on plan of action. I'm going to adapt a suggestion from earlier in the thread where someone typed me out a great response where I explain to the buyer that he's free to return the console, but that I will only accept the original console and that any tampering or sending a different console will result in police action, as of course I have his name and address. This will of course be after I provide all the Sony evidence and give him the opportunity to cancel his return/refund request.
Skel1ingt0n
I can't *believe* these lazy developers keep making file sizes so damn large. Btw, how does technology work?
You have his address.
I have plenty of SW points to make a case like this interesting
I have plenty of SW points to make a case like this interesting
friskykillface
Banned
Never ship outside the USA
I got scammed a few times so I just said no more international shipping X use that option
Hmmm shipping from outside the USA to USA 🤔
I think you should be in the clear, in the future I'd just leave a notecard asking to leave feedback when they have time, I always forget to leave feedback
If the buyer claims you sent him a box of rocks you'll probably lose.
Breakfast at Noon
Member
To be honest with my experience of eBay they always favour the seller.
The serial number means nothing to ebay. The buyer will just say "not as described" and use the serial number as proof you didn't send him same console you took pictures of. The buyer has all the leverage on ebay. As a seller on ebay if someone is trying to scam you it's unlikely you come out ahead.
I've bought plenty of stuff on ebay, and had people try and scam me. But as a buyer I never lost out as ebay was on my side every time. I'll only buy stuff there.
Pantz
Member
You kidding? You can't even leave negative feedback to a buyer. Sellers are screwed in every way they possible can screw them.
Your pretty much shit out of luck man. This guy's experienced, he won't respond and wait for the auto refund. You need to take action now and open up a dialog with Ebay before they just take auto action (which is siding with him). Explain the situation tell them you spoke to Sony and the serial is not banned, in fact they can see that he's actively using it. Your afraid he's trying to scam you, ask what steps you can take if he sends you his broken PS4 with non matching serial.
Yeah if it gets taken despite your proof, have the console banned and name and shame the guy, that's what I would do anyway. Scanners get no pity, this isn't Walmart he's fuckin with its just a regular person trying to recoup some upgrade costs.
Guardian Monkey
Member
Sue eBay for fraud. You take it to small claims you will get your money and some. They won't send a lawyer for $200~
Darth Chief 117
Neo Member
I'd remove your bank details from PayPal right now, if it doesn't let you, go to your bank and request new card, account number etc. This will at least stop them taking the money whilst you fight your case.
I'd also consider contacting the buyer again, as you suggested telling him you're in dialogue with Sony, eBay and the police in what you think is fraudulent action.
I'd also consider contacting the buyer again, as you suggested telling him you're in dialogue with Sony, eBay and the police in what you think is fraudulent action.
Thaumaturgic Tomato
Member
Yes, I've done this with scam crap before. Hopefully the seller just has one card on Paypal to make it simpler. One call to the card company. Say you lost it. One click on their end and a new card on the way and old number is impossible to be used. Doesn't affect credit score to get a new card. It should be done immediately just to give peace of mind that in a few days no matter Ebay's decision, they can't hurt you. In the meantime you can fight on knowing they can't steal from you in the end anyway.
You asked him for the serial which to him might mean you don't know it. Tell him your in communication with Sony and if anything fishy transpires that Sony will ban the console with serial #XXXXX show him the serial in the message so he KNOWS that you do have it and take action. BEST case scenario he packs it up and sends you your console back and gets his refund. Your not worth the trouble, then he turns around and does it to someone else.
test_account
XP-39C²
Does this still work? I remember back in the days (like ~8 years ago), Paypal basically offered zero protection for buyers because the scammers just emptied their Paypal account and when i won a case, i just got a message basically saying "you're in the rights, but since the seller dont have any money in the account, theres no money to take from".
You'll need to use actual USPS for shipping back/forth for the mail fraud threat to have any legitimacy. I always do this exactly for this reason. One of the times I got screwed I was able to get mail service suspended to the scammers residence. Resolution came pretty quickly afterward. It wound up being a minor and the parents were none too pleased.
Edit: Just realized you aren't in the USA so no idea really.
FullMetaltech
Member
That's a great reply. I hope you get your money or console at best.
Classy response, nice one.
Great response. Good luck on this, hope it goes well for you.
StrongBlackVine
Banned
They have no recourse to stop you blocking any source of external funding. I have never just kept funds sitting in PayPal so I'm not sure if they would try to put a hold on in that situation. I did recently sell a hard drive and PayPal would not release the funds for like 2 or 3 weeks to make sure the buyer was satisfied. That was new and very annoying. I would not have sold it if knew that would happen beforehand.
They could easily send it to a collection agency, which would result in a credit hit. I don't know if they've done this before.
In the usa anyways..
StrongBlackVine
Banned
Possible, but unlikely.
test_account
XP-39C²
Yeah, i also sold something on Ebay like a year ago for some hundreds dollar, and i think my funds were hold up to 3 weeks then, so i'm curious if its this is a standard thing now or if its possible to empty out the Paypal account as soon as you get money from Ebay sales. I prefer that the money is being held, at least from a buyer's perspective. This way it works kinda like an Escrow service. It can be abused though, especially if things are sent without tracking, but still.
Simply Sami
Member
It's not unlikely.
OP do not listen to these silly posts. You only doing yourself more harm removing your card. Once your account is in debt, PayPal will pass it onto the debt collection. Just need to google that.
JSoup
Banned
Googling backs them up, though.
Sure, they've done it in the past and still do it, but it's the extreme minority of cases and normally for dollar amounts in the thousands, repeat offenders and cases where the financial institution used as a go between caused PayPal fees.
foolishoptimist
Member
You need to get eBay involved ASAP. You have way too much proof that shows he is attempting a scam I can't fathom them not taking your side.
Rellik
Member
They didn't with me. They gave me a negative balance and that was it. I'm in the UK.
Eventually I sorted it out myself to get use of my account again.
RecRoulette
Member
Seems like a pretty solid case for the OP. But it's still eBay.
Good luck OP, hope it works out for you.
Good luck OP, hope it works out for you.