BibiMaghoo
Member
Sorry it didn't work out OP. There are some proper fuckers out there. I hope he at least does return the console you sent him. Maybe he just thinks it is banned for whatever reason. May still have a reasonable ending. I hope so.
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Sold my PS4 on eBay to cover my Pro, buyer is claiming it's console banned, what do?
- Thread starter Vashetti
- Start date
Fbh
Member
Based on my anecdotal experience from working 5 years in retail, what you are describing is easily around 20% of people who buy electronic devices (and I swear I'm not being hyperbolic).
Once had a guy trying to return a Ps4 because it "wouldn't allow him to create an online account" because he never got the confirmation email. I ask him for his email address and he is like "well the Ps4 told me my new address for this account is johndoe(his name)@example.com"
Then I ask him if he could log into his email to have a look and he just goes to google and types hisname@example.com and goes like "see? Can't even access the email account"
So crossing my fingers for you OP that's it's just something like that
Jacksinthe
Banned
VyechnayaSlava
Member
Reach out to eBay's Facebook page or Twitter. Their Social Media support is pretty amazing
Jacksinthe
Banned
This isn't a bad idea to take to social media to bitch and moan. Lots of time negative attention will get some movement. Worth a shot.
qualitydisc
Member
Full-time eBay "Top Rated Seller" here.
It's actually easier to do than before, almost a 1-click cancellation process. BUT eBay will penalize you if you do it too much. For example, you can't get Top Rated Seller status if you do it to more than 0.50% of your sales. And if you do it a lot, I'm sure your account will dip into unacceptable metrics.
Little known fact is that in terms of eBay's internal metrics (ie, how they grade your selling performance), they don't care about feedback or 5-star ratings anymore. More brilliant changes coming from the executives who have never sold an item themselves. Now they only care that ship on time, you don't cancel too many of your sales, and if a buyer request a return, that you accept the return rather than escalating it. If you follow those rules, you'll have sterling metrics as far as they're concerned no matter what your feedback says. I actually kind of like it from a seller's point of view because those are things I have direct control over, rather than subjective feedback which I have zero control over.
It's actually easier to do than before, almost a 1-click cancellation process. BUT eBay will penalize you if you do it too much. For example, you can't get Top Rated Seller status if you do it to more than 0.50% of your sales. And if you do it a lot, I'm sure your account will dip into unacceptable metrics.
Little known fact is that in terms of eBay's internal metrics (ie, how they grade your selling performance), they don't care about feedback or 5-star ratings anymore. More brilliant changes coming from the executives who have never sold an item themselves. Now they only care that ship on time, you don't cancel too many of your sales, and if a buyer request a return, that you accept the return rather than escalating it. If you follow those rules, you'll have sterling metrics as far as they're concerned no matter what your feedback says. I actually kind of like it from a seller's point of view because those are things I have direct control over, rather than subjective feedback which I have zero control over.
I don't think op feels to comfortable basically scamming the scammer. Because paypal decided in the buyers favour the only route is to get dirty. I told him multiple methods but it certainly requires some balls
I have also offered to dox the guy for him...it is up to op now how he proceeds.
Sometimes you have to just take it on the chin as one of life's lessons.... I have won and lost many a dispute over 10 years. I have never been able to overturn a credit charge chargeback even when I won the dispute. Most people don't realise that..the ultimate weapon in the scammer arsenal is the chargeback. Paypal simply don't give a shit...I have even been chargeback on a private sale on paypal gift
Plumpbiscuit
Member
Yep, that's how eScam works, the exact same thing happened to me a couple of weeks ago but with a video game. Well, in that the buyer sent me horrible messages and clearly sent me back a different game than the one I sent them, and eScam still decided to close the case in the buyer's favour. They always do because there is no human operating the decision, as I said in my original post in this thread.
Best to just suck it up and never sell on eBay again and find another site to sell. Hell, in my case, I brought up 3 contradictions in eScam's policies where I was eligible to have a case disputed AND so that the buyer couldn't even open a case against me in the first place. eScam's reply, even when talking to a human on the phone, "sorry all we can do is charge you your final value fee".
Best to just suck it up and never sell on eBay again and find another site to sell. Hell, in my case, I brought up 3 contradictions in eScam's policies where I was eligible to have a case disputed AND so that the buyer couldn't even open a case against me in the first place. eScam's reply, even when talking to a human on the phone, "sorry all we can do is charge you your final value fee".
tearsintherain
Member
as its been been pointed out time and time again, ebay gives no fucks. You could literally have on a conference call an ebay rep with the buyer as he describes to you how he is scamming you, step by step, and ebay would rule in the buyers favor. Buyers are far more valuable than sellers on ebay, which makes sense there are always people desperate to unload their unused junk for $$ but you need a ever growing pool of people buying that stuff. Of course once someone has done a few scams on buyers ebay will just shut their account down (while giving them back their money) but that doesn't do anything for the sellers.
99% of ebay transactions are fine. sell your video games, minor electronics, kitchen items, etc without much fear. But 1% are scammers, and if you get caught in that you are screwed. The risks go up much, much higher when dealing with stuff like phones, ipads, jewelry, rare video game stuff, etc. And most of the time ebay will side with the buyer.
That does mean out of 1000 GAfers who sell a PS4 on ebay, 995 will be just fine. but yeah, 5 will get into some dodgy scam where the buyer returns a banned console or even just a box of bricks and ebay will still side with the buyer. Sadly OP is in that unlucky 1%
If the PS4's serial number is somehow tied to the Mac address in Sony's system, they could be able to trace the IP to at least a region...
Also, they must be able to see what account has logged into which PS4. Ask them "Has my account logged on to this PS4?" - If not then bingo, you got him.
Might also be worth checking if that serial number has logged on after you get the returned console.
Also, they must be able to see what account has logged into which PS4. Ask them "Has my account logged on to this PS4?" - If not then bingo, you got him.
Might also be worth checking if that serial number has logged on after you get the returned console.
Don't mean shit mate. Paypal won't start ip investigating etc...they simply make a decision based on the limited evidence that have...based on a formula of buyers don't lie. The best advise I can give op is to call up and say I have been scammed and if his account is in good standing paypal can and do refund both parties.
DrewM1788
Member
I just shipped out my OG PS4 to an eBay buyer hours ago...also to make back some money on the purchase of a PS4 Pro. Thanks to this topic, I took a ton of pictures of the console and also of the serial number. I'm praying I don't go through a similar situation. I'm going to be very anxious the next couple of days.
Fbh
Member
But was he playing online or was he just online.
Again, form what I've experienced I wouldn't be surprised if he went online but couldn't play because he has no PS+ and interpreted this as the console being banned
And sometimes they have good deals to make up on the difference. Got a pro because of a good ps4 trade deal from eb games.
Inspectah_Deck
Member
I never have PayPal as a paying option when I sell on eBay, only normal bank transfer.
I use it since 2005 to sell all my old hardware and fortunately never had bigger problems, only some buyers that didn't pay, but that's no problem as you get the auctionfees back.
But that is eBay germany though.
I use it since 2005 to sell all my old hardware and fortunately never had bigger problems, only some buyers that didn't pay, but that's no problem as you get the auctionfees back.
But that is eBay germany though.
BigEmil
Junior Member
My bro did something similar like this once when he got scammed on eBay he and some of his mates went to his house, seller gave in and stopped the scam from proceeding, I don't know exactly how he did it but knowing him I know he used some threats D:
Mister Megative
Banned
https://twitter.com/mistermegative/status/808385466303123456
If you're on twitter, please retweet. I won't stand for this kind of shit.
If you're on twitter, please retweet. I won't stand for this kind of shit.
Not really active on Twitter, but did retweet.
Appreciate the thought man, retweeted.
CMojicaAce
Member
Mister Megative
Banned
BulletBees
Member
Sounds like the buyer is a real piece of shit. And it sucks ebay always usually sides with the buyer. So damn annoying.
Mister Megative
Banned
Keep them retweets coming, boys. Make sure you include @vashetti in them, and specify he's the buyer.
Regarding the advice about ticking the 'no returns' box: this is a green light for thundercunts everywhere to fuck up their item and claim it arrived damaged. It's the only option open to them if they decide they no longer want it. The seller then gets a broken item back and has to refund the buyer AND pay the return postage.
It's much better to accept returns and get your item back in good condition without having to pay the return postage.
It's much better to accept returns and get your item back in good condition without having to pay the return postage.
I was close to selling my PS4 on ebay recently but I haven't used the site for years and the last time I did I got scammed as a buyer.
I had tried to purchase a laptop as a present for my Grandma. It was only about £300 but that was a lot of money for me at the time. The seller never sent the item and so I claimed for a refund. Ebay/Paypal issued the refund but decided that they deserved a 15% cut for investigating the claim even though they ruled it in my favour. Not used ebay since and these stories continue to put me off.
I had tried to purchase a laptop as a present for my Grandma. It was only about £300 but that was a lot of money for me at the time. The seller never sent the item and so I claimed for a refund. Ebay/Paypal issued the refund but decided that they deserved a 15% cut for investigating the claim even though they ruled it in my favour. Not used ebay since and these stories continue to put me off.
Dzidza1978
Member
Retweeted
Insert Disk Two
Member
Retweeted!
What the fuck, don't do that!
Insert Disk Two
Member
Mister Megative
Banned
Because there are crazy fucking people in this world, and regardless of how shitty this guy may be, he doesn't deserve to possibly have his health/home/life put in harm's way?
pinkurocket
Member
Infuriating to see how unprotected a seller is on eBay, especially when having to deal with someone who just makes things so frustrating like the person OP has to deal with. ):
CRIMSON-XIII
Neo Member
this is why i only deal with hardware selling or giving away with close friends or family.
if not, i just keep all hardware,
if not, i just keep all hardware,
SlickShoes
Member
Haha i totally forgot about those. Some woman keyed my car multiple times for parking in her "spot" in a public street a couple of years ago and I'm still waiting to send something like a glitter parcel!
nogoodnamesleft
Banned
This happened to me when I sold a Zelda majoras mask limited edition 3ds console. Scammer said never received item even though he actually signed his own name on the proof of delivery. Refunded him to shut him up then I charged back. I don't play that shit tbh.
Altered Juice
Member
Fuck eBay
The Dude
Member
fluffydelusions
Member
Wow
joecanada
Member
its not really a clear cut robbery if he doesn't want the merchandise anymore, you can just give him the money and take back your stuff. so no it's not the worst idea I've read actually. Plus one poster said it worked too and better than every other suggestion on here too I may add.
is it recommended? not really, but I'd do it. Do you really think they'd call the police?
nocturnalis
Member
Genius af.
EatinOlives
Member
I'm assuming at this point it's too late to take to decouple your payment info from your eBay account?
Holy shit at the turn of events, this is just fucked up on so many levels. I really feel for any sellers who have been scammed by these assholes, and fuck eBay for willingly facilitating fraud.
Holy shit at the turn of events, this is just fucked up on so many levels. I really feel for any sellers who have been scammed by these assholes, and fuck eBay for willingly facilitating fraud.
The coarse language isn't needed, and is likely to get the tweet handwaved away by eBay.