Forget the controller support, the absolute inability to get a deal on the dlc in Mass Effect 2/3 is freaking infuriating. I sold my 360 but rebought the series for super cheap on pc, having never played any of the dlc in 3. I figured I'd do one last grand tour of the series from the start with all the add-ons, but to get everything set back up on ME2 is still 30-40 bucks. Super annoying.
Don't even get me started.
Someone gave me a couple of Gamestop gift cards as a Christmas gift this year. I decided I'd use that credit towards DLC for ME3. (I've had it sitting there untouched since I got it. I didn't want to start playing until I had the DLC, and $40 for all the "essential" DLC on top of the base game was a little too rich for my blood.) Went to Gamestop and used the credit to buy a couple of $20 Origin cards.
Which kept coming up as inactive or suspended when I tried to redeem them, both through the EA redemption site and when trying to check out through the Origin client.
I called the Gamestop manager. He told me to take it up with EA customer support, and that there was nothing he could do to help me. So after going through EA's customer care site, I finally managed to get a rep to call me. (Apparently waiting on hold for a rep is passe in 2013. Now you give a company
your number through a website and hope they get back to you.) Estimated wait time according to the site was 20 minutes. An hour and a half later, I got a phone call.
To be fair, the EA care rep who contacted me was very nice, and she did her best to help. She was as puzzled as I was about why these cards wouldn't redeem properly. After about 45 minutes of trying various things, she told me that the cards didn't appear to have been activated properly in EA's system. She suggested I get back to Gamestop about it, and if they couldn't or wouldn't do something, that I could get back to EA support and they'd escalate the ticket.
So I got back to the guy at Gamestop, who made a point of telling me that I could bring the Origin cards back, but they'd be checking to see if the cards had been used already and if they had, there was nothing they could do to help me. Which just made my already shitty mood worse. When I got there, he took the receipt, checked the cards at the register, and grudgingly acknowledged that they hadn't been used, though he
insisted that they had been activated properly ("it says so in the computer") and didn't know what the problem was. After that, I didn't want to pick up more Origin prepaid cards. (If I do, it's not going to be from
that Gamestop.)
By the end of all this, I'd wasted an afternoon, gotten the shit aggravated out of me, and I'm still no closer to getting that DLC than I was when I started. So... yeah.
