Let it out buddy. I hope I don't have any today but odds are slim of having a normal day.
So this was on like a Saturday. I work in a mall, and we were supposed to close at 9:30. The gate was half close at 9:30 to signal that all customers must go to the checkout line now or leave. And no one else should come in. But nope. Goddamn people keep coming in and I couldn't stop them cause the moment I turn my back to help 5 more walks in. Then it was 9:40. I was like Omg.
I walked over to this Hispanic family that just walked in. I said
"hi is there anything I can help you find today ma'am? Unfortunately we're closing soon (when I fucking mean we should be closed 10 mins ago) so I would like to help you find what you need before it close."
She said "oh my son is looking for something." I turned to see a boy asking me if I have FIFA World Cup for PS3. I said I do. He asked if I have a copy out front. I said yes. He asked again if he could see it.
At that point I'm just thinking. Okay, if you know exactly which game you want, for the love of god just get it and go. For those of you who don't know. When someone say they wanna see something. That's another 10 mins for them to sit there and debate. And at 10 minutes passed closing time. We don't have that kind of time.
I told him. "Unfortunately we are closing right now. So if you want FIFA World Cup I can get it for you up front." The mom than said "Let's go guys" and she said under her breath. "Rude customers service"
They left, I was like... Okay? Damnn. Whatever. I gotta close and clean up. Me and my buddy the ASM are closing up and a phone call ring. I picked up and some lady demanded to speak to the manager. But the manager on duty is busy counting money but she still demanded it. I handed over. And for the next 10 mins. That woman bitched to him about my customer service skills. Then he had to hand me the phone and was like "Omg... I'm going to kill this bitch. She's messing with me on a damn Saturday.. Shadownet.. Just apologize to her and get this over it."
I tried putting on the most sincere apologize I can muster. Did it. she still wanted to talk to my manager again. He spent another 10 mins on the phone.
Finally she hung up and by that time it was like 10:10pm and we still barely did any cleaning. We spent the rest of the time bit ching about her. And oh guess this. She said she work in this mall and she shop here at GameStop a lot and never once had someone this rude before.
If you work in this mall. Then you should goddamn know not to come into a store when the gate is half closed and its 9:40. You should be goddamn more understanding than that. Yet you also have the nerve to call back and bitch about it.
Me and him didn't get out until 10:50pm when we should have gotten out an hour earlier.
Then I had to make a 3 hours drive to Ocean City Maryland. So yeah I was in a pissed off mood.
Okay, that's my rant for the century. I'm done. Sorry guys.