Big Fall Sale
Frequently Asked Questions
1) How long will the Big Fall Sale last?
The Big Fall Sale will last for 11 days, starting on November 4 at 2:00 PM GMT and ending on November 15, 1:59 PM GMT.
2) How can I earn free games?
As you make purchases during the Big Fall Sale you will earn free games, you'll receive a free game when you spent $5, $15, and $30 in total while the sale lasts.
Spend $5 or more to receive: System Shock 2
Spend $15 or more to receive: Chronicles of Riddick: Assault on Dark Athena
Spend $30 or more to receive: Banished
Every purchase on GOG.com counts towards your total, so you don't need to buy everything in a single order or on a discount. The front page displays a counter informing you how much you need to spend until your next reward.
You can change your preferred currency at any time during the sale, but please keep in mind that reward progress is tracked separately for every currency and cannot be transferred. For example, if you start shopping in USD and switch to EUR, you will start from zero - however, you can always go back to USD and pick up where you left off.
3) How, and when, will I receive my free game?
Once you start unlocking games, you can find the redeemable game keys by clicking on the "Unlocked" message on the progress banner. We'll also automatically email you a gift code redeemable at gog.com/redeem soon after you unlock the reward. You can claim it for yourself or pass it on to a friend. It might take a few hours for the message to be delivered, so please be patient. The codes will expire on December 15, 11:59 PM GMT.
4) What are Daily Deals & Bundles?
Daily Deals are single-game discounts - they last for 24 hours, with new deals being added every 12 hours.
In Daily Bundles, you'll achieve the highest discount by purchasing the entire bundle (or all the games you are missing from that bundle). You can also purchase single games from the bundle at a smaller discount.
Some bundles are Build Your Own Bundles - here, your discount will increase with every additional game you buy - select 5 or more for the maximum discount. Games you already own will count towards the discount level.
5) What are Featured games?
Featured games are a selection of new releases on GOG.com and our favorite deals on the Big Fall Sale.
6) How do refunds work during the sale?
All of your purchases are refundable per our refund policy (you can find it here). If a refund takes your total back under a reward tier, we reserve the right to remove the game from your GOG.com account.