Fuck UPS, fuck UPS, fuck UPS, and most importantly, fuck UPS.
The full story:
I ordered SMM last week, ordered it Thursday night so I paid $4 extra for shipping to get it Friday. Shipment got held up (UPS's fault), Amazon refunded the $4, said it would be here Monday. Today rolls around, Amazon says delivered, UPS tracking says delivered. There's nothing at my door, nothing in my mailbox, nothing in the apartment complex's front office. I call UPS about this, they manage to connect me to the local distribution center. Local distribution center tells me that the driver claims it was delivered, and taken to the apartment's mail room, along with packages addressed to the apartment (as in not residents). I call the front office to check again and they claim once again, it's not there, and now they start getting sassy with me and telling me that packages are "my responsiblity". That's great and understandable and all, but YOU CAN'T FUCKING PREDICT WHERE UPS LEAVES PACKAGES. I have had them left at my door and in the office before. I have no goddamn idea where they will leave it.
Now I have called UPS a total of five more times (on hold during the fifth) and they all told me I would get a call from the local distribution center again within an hour. NOT A SINGLE CALL. After the first time I got a hold of the local distribution center, they told me to contact Amazon and tell them about it. Amazon is sending me another copy, and told me that if I ever see the first one to refuse it.
I have fucking had it up to here with UPS's complete and total fuckery on this shit. They have royally fucked this up not once but twice. They had one fucking job. What a joke.