It's taboo to suggest that many gamers are entitled due to the context in which its said in and who is saying it, but that shit is 100% true in a lot more cases than people are willing to admit. I can see why people hang themselves with twitter all the time, because if I had an audience/viewership and received half the shit developers do, then I'd probably end up burning bridges through any medium possible.
I don't know if I'd call it entitlement. There is definitely a whole fucking lot of uneccessary vitriol on GS, but this is a rare case of publishers putting their feet in their mouths when their heads are already up their own asses.
No one thinks gaming companies should be our friends, but I do think we expect the relationship to be as less adversarial as possible. We also should expect them to be a bit more consistent with their decisions and policies. I.e, "parity" didn't become a thing until Microsoft decided to fuck up royally. Now, seemingly everybody in the gaming industry, journalists and gamers included, is supposed to feel sorry for them and bend over backwards to make sure their feelings aren't hurt over a game with low resolution?
To add to that, they are treating the community as if they don't have brains. A publisher literally came out and admitted to lowballing a port to "avoid debates" as if that would make things better. I can understand the anger on Gaming Side; I just don't understand how overboard it always goes...
