On 3rd party apps:
Youre seeing these results through both well-known apps SHOWING UP (instagram last year) as well as higher average user ratings per app on the store we look at ALL sides of the issue. Right now were MOSTLY focused on continuing to GET the key apps although lately with more of these present, weve shifted a bit towards improving the current ones.
You mentioned Skype and FB on Skype, we have new version in development that our team (and me) have been using and it certainly helps with perf well keep going and on facebook, weve been working with FB on an update to that app too, targeted for the June timeframe this update brings improvements to perf, having full-width photos in the newsfeed, and seeing photos & comments at the same time.
On lack of Google Apps:
We think weve developed an awesome platform with Windows Phone, and definitely look forward to welcoming Googles apps on it. We have these apps high on our want list so its something weve invested in (ahem, YouTube) and are absolutely willing to continue investing in.
Unfortunately, the apps are Googles and I cant say when they will act. Only our friends in Mountain View know timing.
You should ping them! (often!)
On uncertainty of availability and release dates of hardware:
on HARDWARE its trickier. Up until now (welcome Nokia!) it was different companies doing this work, and they had to sync their schedules with ours. We do think that for first party phones, the acquisition will help with time to market
and youve seen us already announce new phones at the same time as announcing the software. I cant comment on any new phones that might be coming but of course Nokia and other partners have a bunch of stuff in progress.
Last were doing plenty to help HW partners get devices to market faster in general. At build, we showed some phone prototypes for India and China that partners took only a few months to get running.
Overall, we feel like we have made some progress in getting to a higher velocity, but we know we have more we can do, and I think you will see us continue to acclerate where we can.
On Snapchat app:
Microsoft is in talks with Snapchat for official app.
On Music app on Windows Phone 8.1:
Music is a good topic for this AMA.. lots of interest!
Theres a balancing act were trying to effectively walk here
(1) we have a super-valuable audience of subscribers whove been with us since Zune, and who value subscription, etc
and at the same time (2) were selling the significant volume of phones to people who are NOT Xbox Music (Zune) subscribers and (based on needing to pay a monthly fee) arent likely to become subscribers. They use music simply.
SO
were trying to build an experience that runs cross device on your PC, your Xbox, your Phone in a service-oriented way (think: cloud collection)
but simultaneously work for the hordes of people who manually sync content using the shell or itunes. Getting both of these right has been challenging.
We moved away from the PC Zune client in the interest of serving the broadest phone-buying audience in the way they already knew. We learned that many people who ALREADY USED itunes or the shell viewed learning a new Zune client as a speedbump in the way of getting going on a new phone. So, we changed the structure to appeal better to those people.
The new experience in WP8.1 Dev Preview will get us to one system that works GREAT for ordinary sideloaders (it works with the Windows Shell) AND for people who use multiple devices and are more cloud-oriented. its re-architected to handle both of these well and in particular were shipping it as an app on the phone and have committed to regular updates which will make a BIG difference over the next few months. Youve seen one already and more are on the way.
Upcoming in the app: youll see perf improvements (we hear you!), better stability, UI improvements (some of you have been asking for a swipe to change tracks), etc. etc. Do take a months time view of this, as theres plenty of stuff in the pipeline.
On his awesome hair:
Fortunately, its not more than shampoo, conditioner, towel dry. Low maintenance. Well
except for this
On expanding Cortana to other regions:
Cortana in other countries: Were definitely working to bring Cortana to other countries. She tells us shed like to travel. Weve already announced that when we launch V1 after Beta, well be in China and the UK as well as the US. Were also hoping to get other english-speaking countries (eg. Canada, Australia) out relatively quickly as well. The challenge in doing this is we want the Cortana experience to be EXCELLENT for everyone - and this involves not ONLY delivering great voice recognition for all the different languages, but also making sure that we have a great regional experience with local content so she doesnt feel like an American!
In the meantime, were thrilled that people are trying it out in other countries and we use that data to train the system. Its helpful to get accents and hear other queries, and we can detect WHERE these are coming from to help improve the experience later.
On Settings screen arrangement:
SETTINGS SCREEN. Yeah, I agree this could be better its something we intend to address in the future. For now, weve tried to organize it by the most frequently used setting. But we realize thats tricky because people are SO DIFFERENT in what they care most about. Action Centers configurable buttons helps with that and btw, we hear many of you asking for extra buttons (eg. cel on/off) in Action Center and Im optimistic well be able to oblige
but no promises here.
File Manager Coming in May:
*** YES *** We are doing a File Manager for WP8.1! I know a LOT of you are looking for this (thanks for the tweets, Ive read them all). In fact, Ive been running a build of it on two of my phones for the last week or so and its getting to pretty good shape.
Heres what it looks like:
http://imgur.com/a/hvqGD#nRuOFXp
We are expecting to get it into the store HOPEFULLY by the end of May.
Are there any easter egg on Win 8.1 that most people dont know?
Hmm.. easter eggs.. related to an AMA
maye you should ask Cortana if SHED ever do an AMA.
heres what she told me:
http://imgur.com/2WpVGfm
On OS level social networking features getting removed:
Lets take the social integration in 8.1 as another good example of tradeoffs that some of you dont see without an explanation. When we had facebook and other SNs deeply integrated into the OS code, it was very challenging (and we got a LOT of feedback from customers about this) on two counts (1) because we were missing a number of desired features - like being able to Like a photo and (2) because it limited our ability to do great international support for the key social networks around the world. As youve seen on other questions here, when we end up doing something that doesnt work worldwide, that causes users pain too. Theres an old phrase thats been used at Microsoft for a long time about how creating big software projects is like ordering pizza for a million people.. and theres a lot of truth to that.
So after a few releases of getting feedback that people LOVE the UX being integrated but are frustrated by the limitations
we decided to go with the app-powered model for social integration in 8.1. This approach empowers the individual services as well as individual devs. Now new social networks can be added at ANY TIME via an app update, and thus a lot of people around the world will get a feature theyve missed entirely. Furthermore, by linking to the app, we have a mechanism for deep users to get access to deeper features in a nice, natural way.
Why WP 7.5 photos hub was redesigned now?
On PHOTO HUB
we changed the design because we got actual telemetry data on what people ACTUALLY CLICKED. By far, the most clicks when people opened Photo Hub were to go to the camera roll and only .5% of clicks were to a 3rd party app. The re-design in WP8.1 addresses this, putting the FREQUENT task right up front and making the other tasks generally available but in a different place.
heres a screenshot of the usage data from the WP7.5 pictures hub so you can see firsthand: