Albert Penello
Member
Uhhhhhhh
When I turned the console on and updated, it asked me if I wanted to switch to 4K so I did. I download the Blu-ray player (I still think it's funny this has to be downloaded), pop in Mad Max and get presented with this. Anyone know what's up?
Can you PM me with the specifics of your setup so I can figure out why this is happening?
Does your TV say "4K UHD" under TV resolution? Confirm that's happening.
Also make sure your TV can support 4K in all inputs. Some EDID's will report the TV as 4K, but we've seen sets that only support full resolution on, say, input 1.
If all that is working, try to uninstall the Blu-ray app, make sure you have the latest system update, then re-install. But please PM me the details of what TV you have, and confirm your resolution settings because my guess is the problem is there.