Dear Proxy:
Version 1.1 is now available for pre-download. Proxies can follow the instructions below to download part of the files in advance. This will allow you to access the game faster once the update maintenance ends.
[Pre-Download Details]
● PC
The pre-download file is about 12 GB.
● Mobile (Android and iOS)
The pre-download file is about 8 GB.
Due to the large size of the download, please ensure that you have sufficient space on your device and that you download the files using Wi-Fi.
※ The Voice Pack(s) installed on the client will affect the space required for the pre-download.
[How to Pre-Download]
● PC
Open the HoYoPlay Launcher, and the "Pre-Download" icon will appear next to the "Start Game" button. Click the corresponding icon to being the download.
※ PC users can continue playing the game during the pre-download.
● Mobile (Android and iOS)
Open the game, tap the "Pre-Download Resources" icon in the bottom-right corner of the screen to start downloading.
※ Mobile users will not be able to play the game during the pre-download. Please plan your pre-download time accordingly.
In addition, the dev team are scheduled to perform version update maintenance. During this time, you will be unable to log into the game. Please stay tuned for info related to the game update.
[Version Update Time]
2024/08/14 06:00:00 (UTC+8) We estimate this will take five hours.
For details on aspects such as new gameplay, optimizations, bug fixes, and compensation, please look out for future version update info.
[Version Update Compensation]
Server Update Compensation: Polychrome ×300
Server Update Compensation Eligibility: Proxies who are lv. 4 or above before 2024/08/14 06:00:00 (UTC+8).
Server Update Compensation will be issued via the in-game mail after the update has been completed. The claim deadline is before the end of Version 1.1.
[How to Update]
Once the update maintenance starts, Proxies can follow the in-game instructions to update their game.
● PC
Exit the game, restart, then select update.
● Android
After entering the game, follow the in-game pop-up instructions to complete the update.
● iOS
Go to the App Store and select update.
● PS5™
Open the PS5 home screen > Highlight Zenless Zone Zero > Press the Options button on your controller > Select Check for Update.