Hi.
Thank you for mailing us.
The order has been shipped on December 22 however it is not traceable as i
t was shipped via unregistered sal.
Please note that while we generally ask customers to expect their SAL ship
ments to arrive within 2-5 weeks, it does take quite a bit longer for them
to arrive at times. During particularly busy times of the year, or if ther
e is an unusual delay (caused by inclement weather, natural disasters, etc
) it is not unusual for SAL packages to take upwards of 8 weeks for delive
ry. Please note that you may even have other orders which were sent out ea
rlier arrive before your "late" order does. This is because SAL shipments
are not considered to be "priority" shipments. They are only shipped when
there is extra room available on a plane, truck or train. Some shipments m
ay move through relatively quickly, but others may be delayed or take quit
e a while to reach their destination.
Please note that unregistered SAL shipments have no type of Tracking Numbe
r or Delivery Confirmation Code. They are sent basically like you would se
nd a letter via the post - without any way to track or locate the item onc
e it has been shipped. Unfortunately this means that unless your package i
s returned to us as an undeliverable piece of mail we will be unable to tr
ack, trace, or locate your shipment.
In any event, almost all SAL shipments will arrive at their final destinat
ion if given enough time. If your item is returned to our warehouse we wil
l let you know as soon as possible and will arrange for re-shipment. In th
e meantime, we thank you for your patience and understanding.
We apologize for the inconvenience.
Thank you for shopping at AmiAmi.
Regards,
AmiAmi