Anyone set up a Nintendo repair before? I need to send my left joycon in for repair and they never sent me a label to print out. Do I need to go into purolator itself and get one from them?
You don't get a label or a box, you have to provide your own box. You should have got an email from Nintendo with instructions to send like an address (should be Vancouver) and a purolator 3rd party account number - the subject line should be "
Confirmation of Nintendo Repair Order #xxxxxx".
If you didn't, call them again and say you didn't get your email instructions and shipping details. Once you have the number, You need to take your package to purolator (or a puro dealer like Staples) and fill out a "
Waybill". It's basically one of those carbon paper thingys that makes two copies and has a shipping sticker at the end that gets created based on what you write on the sheet, looks like this:
The most important thing though is you need to have the 3rd party sender account number (box 15 in sample above) so you don't get dinged for shipping. Once you fill in this waybill, they will take the sticker and stick it on the box and you get one of the carbon copies so you can track it. Mine took 8 days door to door and works flawlessly now.