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[Memles]

I had a similar thread regarding the issue at hand (The payment of duties on the Echoes demo disc). I ended up getting a response to send off a copy of the postal receipt and they'd pay it.

Then, I remember gettng an e-mail saying to simply tell them how much it cost and they'd send you a cheque.

My issue is that I cannot find this email, and think I dreamed it. Anyone else get this email and have the information involved?

Thanks.

 

[Dyne]

That was ages ago. You just reply to the email with your information and how much you had to pay to pick up your disc, and they'll send you a cheque for however much it was.

Hello,

Thank you for registering your Nintendo GameCube system and five or
more games. We hope you have received and are enjoying the latest My
Nintendo Membership Reward - The Metroid Prime 2 Echoes Bonus Disc!

It has come to our attention that there was a processing error with the
mailing of this disc, which meant that some people were asked to pay
GST, PST, and possibly handling fees before the disc could be
delivered.

We apologize for any inconvenience this may have caused you. We would
like to reimburse any out-of-pocket expenses you may have incurred.
Please reply to this e-mail and let us know the amount you had to pay,
as well as verify your full name and complete mailing address. We will
process a refund check for you, which you should expect to receive
within two to three weeks.

Please retain any receipts you have that document your expenses, as we
may request that you send in the receipt to Nintendo before the refund
check can be processed.

If you have any questions, please reply to this e-mail or call
Nintendo's Consumer Service Department at 1-800-255-3700.
Representatives are available every day from 6 a.m. to 7 p.m. Pacific
time.

Sincerely,

Nintendo of America Inc.

I'll give you the email in PM if you want it.

 

[Memles]

Newsflash: Dyne rocks.

This can be locked now. Unless someone else has a similar problem.

 

[explodet]

Newsflash: Canada Post sucks!

(And I didn't even order a demo disc)

 

[Memles]

Newsflash: Canada Post sucks!

(And I didn't even order a demo disc)

The issue was on Nintendo's side, actually; they forgot to forward it though Richmond BC and it was labelled as $20 instead of "FREE". Combined, we got fucked over. So now, Nintendo gets fucked over.

Thinking about this reminded me that I'll have a demo disc after I head home for Thanksgiving; something to look forward to.

 

[Dyne]

Bump. I just got my cheque on Friday. I should've been the last person to get it around here, because I usually get things really late.