You're surprised that Bungie blatantly fucking over their best customers gets more negativity than a rebalancing? I'm not.
I'm surprised that collectively, people care more about cosmetic items in a collector's edition than they do about weapon changes that actually effect the way the game plays for everyone, yes. "Blatantly fucking over customers" is just embarassingly ridiculous hyperbole when you sit for a moment and think about what people are actually missing out on.